Service Desk Agent Jobs in Sofia

Key ResponsibilitiesTeam Leadership & Management:Recruit train mentor and evaluate service desk staff.Foster a positive and collaborative work environment.Schedule and manage team shifts to ensure 24/7 coverage (if applicable).Operational Excellence:Oversee daily operations of the More...

Key Responsibilities:Serve as the first point of contact for users seeking technical assistance via phone email or ticketing system.Diagnose and troubleshoot hardware software and network issues.Escalate unresolved issues to higher-level support teams as necessary.Log all incidents an More...

Job Description:About DXC BulgariaWe are DXC - a Fortune 500 global IT services Bulgaria we are among the largest employers with over 4000 employees working on the companys entire IT portfolio. We are flexible - we provide everything you need to work from home comfortably but we also More...

At AMPECO we are accelerating positive change and transformation toward clean technologies. We enable businesses with innovative software solutions in the e-mobility and energy sector. SaaS companies use our product to manage their EV charging infrastructure processes and energy effic More...

Main tasks roles and responsibilities:Respond to inbound customer inquiries through various channels (e.g. phone ticket chat etc.)Troubleshoot technical issues following internal knowledge documentationProvide support for high impact issues reported by end-users and junior analystsCol More...

You will provide the service support of Decision Analytics software applications to all EMEA clients during the agreed Service Hours and to log all issues into the support incident management software and work with the dedicated support teams to provide effective resolution to clients More...

In this role you will: Analyze the direction/theme of the given game and identifies its sound needs as well as its important accents;Compose music and creates highly impactful SFXs in tone with the vision/theme of the games;Implement sound FXs in the games;Communic More...

You will provide the service support of Decision Analytics software applications to all EMEA clients during the agreed Service Hours and to log all issues into the support incident management software and work with the dedicated support teams to provide effective resolution to clients More...