Order Intake Automation Specialist

Position Overview

Our business is growing and developing.

As part of that development we have an exciting opportunity for a talented individual based in Sofia who has experience in the rollout of order automation systems.

You will be part of our global transition to order automation.

You will be the hub of these projects working with key stakeholders to get them to engage and adapt to the system as well as collaborating with IT operations and on occasion with major external customers to improve and develop the process. This is all to ensure that we have a smooth transition to automation and that the system continues to improve our efficiency and delivery as more and more countries come on-line.

What you will do

• Define and govern a global order automation framework (EDI IDP/OCR data standards KPIs) that can be consistently applied across 30 countries.
• Lead phased international rollouts prioritizing markets by volume complexity and automation potential.
• Build a scalable onboarding model for customers and local teams reducing time-to-automation per country. Identify opportunities to increase digital ordering prioritizing high-volume customers.
• Work with business and data teams to address data quality and process inconsistencies that impact automation performance including product master data and customer order structures.
• Monitor automation performance through operational dashboards and analytics identifying opportunities to improve efficiency and automation effectiveness.
• Capture lessons learned from different markets and share best practices globally to accelerate automation adoption and avoid duplicated effort.
• Coordinate customer adoption prioritizing high-volume customers and supporting onboarding.

What we require

• 4 years of experience in same or similar filed with a proven track record in digital transformation and order intake automation. Knowledge in EDI and IDP (Intelligent Document Processing). Excellent project and stakeholder management skills.
• Bachelors or masters degree in marketing IT digital business economics or related field. Six-Sigma and/or Project-Management certification is a strong plus.
• Exceptional drive and commitment with a strong ability to influence both peers and senior stakeholders to promote and ensure engagement in the new processes as they are rolled out.

What we offer

• Best opportunities in a globally operating company valuing diversity inclusion sustainability and mutual trust
• Attractive remuneration package
• Opportunity for flexibility with a hybrid working model
• Home office allowance
• 25 days paid annual leave
• Additional health insurance
• Employee Assistance Program (Mental Health Legal & Financial Counselling
• 10226 EUR Food vouchers
• Public transportation card
• Optional parking space
• Multisport card
• Language training opportunity
• Employee referral program
• Brand new modern office premises in a class A Business building
• Fresh fruits in the office
• Training and mentorship programs
• Access to over 15000 LinkedIn Learning courses to assist in your development

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access management as a leading global provider in the access solutions market for schools banks airports hospitals hotels and many more we enable seamless movement within secure safe and sustainable places. With over 160 years of experience and a focus on excellence and innovation we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba you are encouraged to take initiative develop your skills and build your career alongside 16000 experts worldwide who are setting industry standards every day.

Work in a place where you matter apply now!