AI4IT Development Squad Lead

Dormakaba Norway


Job Location:

Sofia - Bulgaria

Monthly Salary: Not Disclosed
Posted on: 13 hours ago
Vacancies: 1 Vacancy

Job Summary

The AI4IT Development Squad Lead leads an agile development team focused on designing and delivering AI-driven solutions that enhance IT operations improve service quality and increase productivity across the IT organization.

This role combines hands-on technical expertise agile leadership and innovation to develop AI capabilities that automate IT processes optimize operations and support intelligent decision-making across the IT landscape.

The AI4IT Squad Lead plays a key role in accelerating the adoption of AI within IT by transforming traditional IT processes into AI-enabled automated and predictive services.

This position requires 4050% travel to deliver solutions facilitate workshops and drive AI initiatives.

A job that matters: your tasks

Lead AI Development for IT Use Cases

  • Design and deliver AI-driven solutions that improve IT operations and services
  • Develop AI capabilities such as intelligent automation predictive analytics and AI assistants for IT teams
  • Ensure AI solutions are scalable secure and production-ready.

Manage the Agile Development Squad

  • Lead and coordinate an agile AI development squad
  • Plan and prioritize the squad backlog together with product owners and IT stakeholders
  • Ensure timely delivery of AI solutions through sprint-based development.

Drive IT Automation and Productivity

  • Identify opportunities to automate manual IT processes using AI
  • Implement AI solutions to reduce incident resolution times and improve service efficiency
  • Contribute to the transformation of IT operations towards intelligent automation.

Provide Technical Leadership in Microsoft Foundry and if possible also within ServiceNow

  • Define development standards architecture guidelines together with Enterprise Architecture and engineering practices for AI solutions
  • Review code and mentor developers and AI engineers
  • Ensure alignment with enterprise architecture and security requirements.

Collaborate with IT and Business Stakeholders

  • Work closely with IT service owners platform teams and architects
  • Translate operational challenges into AI-driven solutions
  • Communicate progress outcomes and value of AI initiatives.

Promote Innovation and Experimentation

  • Evaluate emerging AI technologies and identify relevant use cases
  • Prototype new solutions and validate their business value
  • Encourage an entrepreneurial and solution-driven mindset within the team.

Measure Value and Impact

  • Track the impact of AI solutions on IT productivity and efficiency.
  • Monitor KPIs such as automation rate ticket reduction and incident resolution improvements.
  • Continuously optimize AI solutions based on operational results

An experience that matters: your skills

  • University degree in Computer Science/ Information Technology
  • Minimum 8 years of experience leading software development teams including 46 years in AI solution development using Microsoft Foundry
  • Strong entrepreneurial mindset with the ability to challenge the status quo and drive AI-led transformation within the IT organization
  • Proven stakeholder management and communication skills with experience engaging senior leadership
  • Experience facilitating AI workshops and a consulting mindset to support idea generation and initiative development
  • Relevant certifications in AI / Machine Learning
  • Certifications or proven experience in Generative AI and Large Language Models (LLMs)
  • Excellent communication and interpersonal skills
  • Demonstrated ability to develop innovative solutions to complex technical challenges
  • Fluency in English
  • Willingness and ability to travel 4050%

A workplace that matters: our offering

  • Best opportunities in a globally operating company valuing diversity inclusion sustainability and mutual trust
  • Home office allowance
  • 25 days paid annual leave
  • Additional health insurance
  • 102.26 EUR Food vouchers
  • Public transportation card
  • Multisport /Coolfitcard
  • Opportunity for flexibility with a hybrid working model
  • Employee Assistance Program (Mental Health Legal & Financial Counselling)
  • Language training opportunity
  • Brand new modern office premises in a class A Business building
  • Employee referral program
  • Fresh fruits in the office
  • Training and mentorship programs
  • Access to over 15000 LinkedIn Learning courses to assist in your development
The AI4IT Development Squad Lead leads an agile development team focused on designing and delivering AI-driven solutions that enhance IT operations improve service quality and increase productivity across the IT organization.This role combines hands-on technical expertise agile leadership and innova...

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Vi tilbyr komplette løsninger for dør- og adgangssystemer, med alt fra helhetlig planlegging til praktiske løsninger og enkel installasjon.

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