Key Account Assistant

Your Tasks

Working in close collaboration with the Key Account Managers you will play a key role in building strong long-term relationships with customers and supporting business growth across both Cosmetics and Healthcare categories.

You will contribute to delivering sustainable sales performance by ensuring smooth execution of commercial plans and excellent coordination between internal teams and customers.

Key Responsibilities

Customer Relationship Management

• Support the development of strong long-term relationships with key customers
• Contribute to a consistent and collaborative business partnership approach
• Assist in preparing and executing action plans to achieve commercial targets

Promotions & Commercial Execution

• Ensure accurate follow-up of promotional plans agreed with customers
• Coordinate and share all relevant information internally and externally in a timely manner
• Help ensure smooth execution of campaigns and activities

Assortment Management

• Support the implementation of agreed assortments
• Coordinate product launches and relaunches with customers
• Ensure all required information is delivered on time for a successful go-to-market

Field Sales Support

• Provide clear and timely information to the field team (promotions assortment updates etc.)
• Work closely with sales representatives to ensure alignment and support execution in-store
• Maintain and follow up on tools used by the field force (including coordination with support teams where needed)

Cross-functional Coordination

• Collaborate with internal teams to ensure smooth execution:
  • Marketing (product launches materials samples)
  • Trade Marketing (promotional assets and displays)
  • Customer Management (product data GDSN publications)

Your Profile

Education & Experience

• Bachelors or Masters degree in a relevant field
• Around 35 years of experience in a similar coordination sales support or assistant role

Skills

• Fluent in Dutch French and English (preferred)
• Strong organizational and planning skills
• Good attention to detail and ability to manage multiple priorities
• Solid knowledge of SAP and MS Office (especially Excel PowerPoint Teams)
• Proactive solution-oriented mindset
• Team player with strong communication skills
• Ability to work in a structured and collaborative way

What were looking for

• A positive and reliable team member with a hands-on approach
• Someone who enjoys working in a dynamic environment and partnering with different stakeholders
• A structured and curious profile eager to learn and contribute to business success