Customer Support Team Lead Jobs in Ixelles

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

LIZY is reshaping the 70bn European car leasing market one of the largest yet most outdated industries. Traditional leasing is complex inefficient and expensive we make it simple affordable and sustainable. With a digital-first approach customers can lease a car as easily as ordering online: fast tr...

Cartoonbase is at the crossroad between a creative agency and a consultancy. It means we are solving strategic problems for our clients in the most creative way possible.Our ambition is to leverage the power of visual thinking with well-crafted communication strategies. We are based in Brussels Laus...

Cartoonbase is at the crossroad between a creative agency and a consultancy. It means we are solving strategic problems for our clients in the most creative way possible.Our ambition is to leverage the power of visual thinking with well-crafted communication strategies. We are based in Brussels Laus...