Change and Training Analyst

About Us

We create thriving places andconnectedcommunities. We planbuildandmaintainVictorias transportplanningand land services. We are committed to a safeinclusiveand high-performing workplace.

We welcome applicants from diverse backgrounds and are committed to creating a safe inclusive workplace where our people can thrive and do meaningful work.

About the Role

This is a Fixed Term Opportunity until 30th of June 2027

Job Location: 525 Collins Street Melbourne

This role helps deliver the transition to a new public transport ticketing system by planning and delivering change management and training activities. You will work closely with project teams transport operators vendors and stakeholders to prepare people for new systems processes and ways of working. The role develops training materials delivers training supports readiness activities and monitors adoption progress. Success in this role helps ensure staff are confident prepared and able to use the new ticketing solution effectively leading to a smooth implementation and positive outcomes for the program.

Whatwerelooking for(Selection Criteria)

Youresomeone who:

• Enjoys supporting people through change training work groups and helping teams successfully adopt new ways of working.
• Can plan coordinate and deliver projects monitor progress and take action to keep work on track and achieve outcomes.
• Has strong communication and interpersonal skills building trust understanding different perspectives and tailoring messages to suit different audiences.
• Can build and maintain effective stakeholder relationships understand stakeholder needs and work collaboratively to achieve shared goals.
• Enjoys working in a flexible team-focused environment adapting to changing priorities and encouraging collaboration and knowledge sharing across teams.

Clickhereto access the Position Description.

Qualifications and experience

• Has delivered a set of actionable and targeted change management and/or training plans to support the needs of a complex program including change and training activities to prepare internal and external stakeholders.
• Demonstrated experience delivering change management and training on multiple projects and working in cross functional teams.
• Can demonstrate experience in providing specialist advice to project stakeholders on the selection of change training and stakeholder management approaches tools and processes such that the collective outcomes required by the project are delivered effectively.

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will berequired.

Applicants must be an Australian Citizen Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

How to apply

Click the Apply button to be redirected to our recruitment platform where you may need to create an account tosubmityour application.

If have any issuesclick here for Quick Reference Guide on how to apply.

Applications close at 11.59pm on Thursday 25th of June 2026.

Please include both your resume and a cover letteraddressing how your experience addresses each of the key selection criteria for the role. All applications must besubmittedvia the online portalwereunable to accept email or manual submissions.

For further information about the role please contact Jade Pickering Change Manager via

Redeployees
If you are a VPS redeployee pleasestatethis in your cover letter and include your case managers contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment visit theVictorian Government policy

Important Information

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