Life Sciences Localization Project Manager

This is a remote

Life Sciences Localization Project Manager

We are looking for a Life Sciences Localization Project Manager on behalf of our client, Language Service Provider, to join their growing global remote This role is fully remote and will require you to be available on some days up to 6 pm 6:30 pm CET to overlap with the

This role will involve all aspects of interfacing with life science customers including:

• Planning
  
• scheduling
  
• costing projects
  
• establishing processes
  
• defining and monitoring quality control measures
  
• managing a virtual team of language resources
  
  

RESPONSIBILITIES

• Ensuring that the client receives superior project management and customer service at all times
  

• Delivering all projects on time and within budget following client requirements and quality control specifications
  

• Preparing proposals, quotations, and invoices
  

• Tracking and controlling all costs throughout the entire lifecycle of a project
  

• Status reporting customized to clients' needs
  

• Quality control and feedback management
  

• Provision of business intelligence, quality & productivity metrics customized to clients' needs
  

• Running project kick-offs and post-project analysis initiatives
  

• Hosting conference calls between linguists and reviewers
  

• Working with the client, reviewers, stakeholders, and linguists on quality initiatives
  

• Troubleshooting and helping to set standards and processes; continually making recommendations to improve processes and maximize efficiencies
  

• Central handling of queries and support requests
  

• Capacity planning for internal & external resources
  

• Interacting with linguistic resources and digital marketing specialists and third-party stakeholders
  

• On-boarding and training new resources and measuring their performance
  

DESIRED SKILLS AND EXPERTISE

• Degree in Translation, Business Administration or relevant field
  

• Experience working in Life Science Localization (2 years or more)
  

• Must be able to demonstrate an in-depth experience in operational service/project management processes and methodologies related to Life Sciences
  

• Specific experience with pharmaceutical and clinical trial sectors is a plus
  

• Experience managing teams of onsite and offsite resources
  

• Excellent financial, communication, interpersonal and organizational skills
  

• Must be able to demonstrate strong leadership, problem-solving abilities, and organizational skills to meet tight deadlines and complex project
  

• Knowledge of standard CAT packages (Trados, SDLX, XTM, etc)
  

• Knowledge of GMS systems
  

• Knowledge of ISO standards 17100:2015, 18587:2017, 14971:2019
  

• Fluent in English (any other language an asset)
  

• Must be willing to sign customer-specific NDAs