Strategic Customer Success Manager Jobs in New York City, NY

We are excited to announce a recently created opportunity within our Customer Team as Customer Success Team Lead (AKA Pod Lead).As a Pod Lead you will spearhead the management of a small team of our high-achieving Customer Success Managers (AKA Brand Champions) as well as manage a small key portfoli...

Welcome to the video-first worldFrom your everyday PowerPoint presentations to Hollywood movies AI will transform the way we create and consume content. Today people want to watch and listen not read both at home and at work. If youre reading this and nodding check out ourbrand video.Despite the cl...

Trustpair stops vendor fraud before it happens. Were the automated vendor validation platform protecting 400 enterprise companies worldwide. Since 2017 finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks.As ven...

We are seeking a highly motivated Client Success Management (CSM) Associate Manager to join our growing Best Buy Ads agency this role youll be a key player across client relationships and campaign execution working closely with Sales and Ad Ops to ensure were delivering best-in-class campaign perfo...

Location: East Coast US (Remote) Start Date: ImmediateType: Full-TimeThe OpportunityDo you enjoy helping customers succeed and building long-term relationshipsAs our Customer Success Manager youll support clients from the moment they sign upguiding them through onboarding helping them get the most o...

This role is based in our New York City office.The Key Accounts Customer Success (CS) position will report into the Head of Customer Success working exclusively on our digital products.The CS works with the Account Management team to ensure that our clients understand and get tangible value from the...

CompStak envisions a commercial real estate industry in which accurate and transparent data leads to better faster deals for everyone. We gather critical information that is hard to access then make it instantly and seamlessly available to our platform members.Location: Manhattan New YorkHybrid: Thr...

We are seeking a proactive and customer-focused Customer Success Specialist to support our clients and ensure they receive maximum value from our products and services. The ideal candidate will build strong relationships provide ongoing support and help drive customer satisfaction and retention. Key...

Weekly office requirement: Hybrid 3 days/weekEmployment type: PermanentSalary Range: $95k - $110k bonusAs our Senior Customer Success Manager youll:Be part of the Enterprise Customer Success team atGWI responsible for helping clients to achieve their desired outcomes through the adoption and practi...

About AnthropicAnthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together t...

OverviewA high-growth B2B SaaS company is hiring a Customer Success Manager to own the post-sale revenue engine across a strategic enterprise customer base. This role is responsible for customer retention expansion renewals and cross-sell motions - with a clear mandate to drive net revenue retention...

*Job Summary: As a Lead Customer Success Manager you will be responsible for ensuring that our clients achieve their goals through the use of our products and services. You will be in charge of a team of customer success managers with the goal of increasing customer happiness retention and growth. T...

About WexlerWexler is building the best AI system for litigation on the planet. We work with some of the worlds largest law firms helping them to solve their most complex cases find the winning strategy in each matter and create clarity from the chaos of documents and facts in each case. We are a ra...

Welcome to the video-first worldFrom your everyday PowerPoint presentations to Hollywood movies AI will transform the way we create and consume content. Today people want to watch and listen not read both at home and at work. If youre reading this and nodding check out ourbrand video.Despite the cl...

Welcome to the video-first worldFrom your everyday PowerPoint presentations to Hollywood movies AI will transform the way we create and consume content. Today people want to watch and listen not read both at home and at work. If youre reading this and nodding check out ourbrand video.Despite the cl...

SUMMARY OF POSITIONThrough outstanding communication regarding what matters to our customers this role will support Customer Success across all of Netrio (formerly Agio). The Jr. Customer Success Manager directly contributes to client improvement resulting in higher client retention and team/company...

At were redefining customer engagement for e-commerce brands by empowering them with their own AI-powered ambassadors to deliver hyper-personalized Email and SMS interactions at an unprecedented scale.Our platform enables brands to communicate with their audience in a natural and contextually relev...

About BrelliumBrelliums mission is a big one to improve the standard of care across the US healthcare system. Weve built AI-powered technology that helps healthcare providers deliver safer higher-quality care - starting with the first real-time medical review platform built to fix clinical and comp...

About SecurityScorecard:SecurityScorecard is the global leader in cybersecurity ratings with over 12 million companies continuously rated operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors SecurityScorecar...

About UsPermutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers choices around their privacy and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alik...