Service Standards Jobs in Miami Beach, FL

DescriptionJOB SUMMARYResponsible for proactively soliciting business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual propertie...

JOB OVERVIEW: Under the general guidance of the Room Service Manager the Room Service Supervisor is responsible for overseeing the daily operations of the hotels in-room dining services. This role ensures prompt courteous and professional service to guests maintaining the highest standards of qualit...

About Yurbban Hospitality GroupAt Yurbban we dont just offer accommodation we create moments worth remembering. We are a hotel group with soul where hospitality sustainability and authenticity go hand in hand. We are driven by the desire to surprise to do things right and to enjoy the process along...

OverviewThe Universal Banker Senior role consist of assisting clients providing exceptional customer service accurately and efficiently performing all paying receiving and collection functions. Processing transactions adhering to strict security measures and to strong balancing procedures. Cross-tra...

Position Summary...What youll do...Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business i...

JOB OVERVIEW: Under the guidance of the Restaurant Manager the Head Sommelier is responsible for curating managing and executing the restaurants wine program including selection procurement storage and service of wines. This role leads the sommelier team to deliver exceptional guest experiences thro...

JOB OVERVIEW: Under the general guidance of the Restaurant General Manager the Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure a seamless guest experience. This role involves managing service standards supervising staff driving revenue through effect...

JOB OVERVIEW: Under the guidance of the Pool & Beach General Manager the Pool and Beach Manager is responsible for the daily operations and guest experience of Delanos Pool and Beach ensuring seamless coordination between service safety and guest satisfaction. This role oversees all front line opera...

JOB OVERVIEW: Under the general guidance of the Director of Housekeeping the Laundry Manager is responsible for overseeing the daily operations of the Laundry Department. The Laundry Manager ensures that all hotel linens guest garments uniforms and other textiles are cleaned finished and delivered a...

JOB OVERVIEW:Under the general guidance of the Director of Front Office the Front Desk Manager is responsible for overseeing the daily operations of the Front Office Department including Guest Services and Front Desk operations. The Front Desk Manager ensures seamless and exceptional guest experienc...

JOB OVERVIEW: Under the general guidance of the Director of Front Office the Guest Relations Manager is responsible for overseeing all Guest Experience functions including managing Guest Service & Guest Relations Agents Concierge and VIP services. This role ensures the highest levels of hospitality...

Under the general direction of the Director of Front Office the Overnight Manager acts as the leader on duty during overnight hours. This role is responsible for overseeing all front desk and hotel operations ensuring smooth guest arrivals and departures resolving and preventing guest issues and mai...

DescriptionJOB SUMMARYDirects and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone hav...

DescriptionJOB SUMMARYLeads and manages all day-to-day activities related to the catering sales function with a focus on building long-term value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger more com...

EOE/AA/Disabled/VeteransA Director of Front Office is responsible for directing and administering of all Front Office operations in the hotels continuing effort to deliver outstanding guest service and financial profitability.What will I be doingAs a Director of Front Office you would be responsible...

Under the general guidance of the Hotel Manager the Room Service Manager is responsible for the overall supervision and efficient operation of the in-room dining service. This role ensures prompt courteous and high-quality delivery of food and beverage to guest rooms in alignment with the propertys...

Job Purpose:Under the general guidance of the General Manager assist in maintaining a safe and secure environment for our guests and employees by patrolling and monitoring premises and personnel. The security officer will maintain a high visibility presence and prevent all illegal or inappropriate a...

Job Purpose:Under the general guidance of the General Manager assist in maintaining a safe and secure environment for our guests and employees by patrolling and monitoring premises and personnel. The security officer will maintain a high visibility presence and prevent all illegal or inappropriate a...

Under the general guidance of the Director of Membership the Membership Coordinator supports the daily operations and administrative functions of the Members Club. This role is instrumental in ensuring a seamless and elevated experience for both prospective and current members while upholding the br...

EOE/AA/Disabled/VeteransA Director of Front Office is responsible for directing and administering of all Front Office operations in the hotels continuing effort to deliver outstanding guest service and financial profitability.What will I be doingAs a Director of Front Office at the Hilton Cabana Mia...