Service Level Goals Jobs in Harrisburg, PA

Location:Harrisburg PAPosition Type: OnsiteContract Length: 6 months possible extensionsPosition Overview:This role provides phone-based technical support password resets and basic application assistance for end users in a fast-paced customer-focused environment. Success in this position relies hea...

This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones password resets and application support. No Tier 2 work will be performed. This is an operational-type job and reliability and communication are key components to making the department successful.PennD...

Help DeskAnalystHarrisburg PA/On-Site6 MonthsThis team teleworks on every Friday.This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River just south of I-83) specifically located at-1101 South Front St. Harrisburg PA 17104Since the tea...

Overview As a Helpdesk Technician you will be the frontline hero in our IT support team providing exceptional technical assistance to users and ensuring smooth operation of our IT infrastructure. Your expertise in troubleshooting software and hardware issues will empower you to resolve problems effi...

***This requisition has an hour-long in-person interview.*** ***Client would prefer candidates local to the Harrisburg PA Area.*** ***Do not resubmit candidates from previously released Help Desk req #s 761663 & 773146

Job Title: Help Desk Analyst (Onsite)Location: Harrisburg PADuration: 12 MonthsOverview:The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins resets and assistance getting through applications and escalating tickets to tier two when nec...

Job Title: Help Desk Analyst (Onsite) Location: Harrisburg PA Duration: 12 Months Overview: The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins resets and assistance getting through applications and escalating tickets to tier two w...