eSales agent Century BMW
Muhlenberg County, KY - USA
Job Summary
- Answer inbound phone calls internet inquiries and chats
- Provide guests with timely relevant responses to address customer questions and needs
- Facilitate providing guests price and purchasing information
- Provide payment options and quotes
- Generate sales and acquisition appointments
- Manage organizers to stay up to date with follow up of all active guests
- Adhere to specific outreach cadence required for new inquiries
- Maintain a thorough understanding of KPIs
Qualifications :
- Minimum 1 year call center or sales focused experience
- Able to set priorities multi-task and achieve goals
- Ability to perform in a fast paced environment
- Ability to work on a team
- Exceptional communication skills both written and verbal
- Highly proficient in verbal phone skills
- Ability to establish and maintain strong internal and external relationships
- Strong organizational and time management skills
- Must be adaptable to change
- Proficient using a computer
- Evening and weekend schedule availability required
Additional Information :
Its time to make the most important move of your career. From our cooperative team-based approach to our more than 1000 internal advancements each year its easy to see the difference. When you join our organization youll enjoy comprehensive training competitive compensation and unparalleled benefits. Simply put youll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences ... View more