Service Level Arrangements Jobs in South Africa

Position: Client Manager Non-LifeLocation: Johannesburg (Hybrid)Employment Type: Full-timeOverview:We are seeking a dynamic and strategic Client Manager to join our Client Management Team within the Non-Life business. The successful candidate will manage a substantial portfolio of clients and ident...

Mediclinic Midstream Centurion South AfricaClosing date: 10/10/2025 Number of positions: 1Recruiter name: Lebogang Modiko Reference number: 64244 Workplace Type:On-sitePermanentPlease note if you are an internal employee on a fixed term contract please apply using an external candidate profile and...

EyeCarePro is the growth engine behind North Americas leading optometric practices. We deliver full-funnel digital marketing and innovative SaaS tools that help eyecare businesses attract more patients improve efficiency and grow sustainably in a competitive healthcare landscape. With five consecuti...

Job Description: Client Experience AdministratorCompany: Currency PartnerLocation: Cape TownNumber of Openings: 1Salary Type: AnnualCurrency: Rand (R - South Africa)Job Responsibilities:Act as the primary point of contact for clients ensuring a seamless communication experience.Manage client inquiri...

Duties & ResponsibilitiesCo-operate and Liaise with all levels of Client representatives and ManagementEnsure work is performed to the Highest standard and in terms of SLAsManage maintenance schedules and staff productivityManage subordinates in line with policies and proceduresBudget management & c...

Lets Write Africas Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionnaTo provide a positive customer experience by being helpful and sensitive to customer needs managing expectations and providing solutions including directi...

Duties & ResponsibilitiesAnswer all helpdesk calls within 20 seconds and respond to clients in a professional and courteous manner.Monitor automatically logged email requests acknowledge receipt and ensure clients receive prompt progress updates.Ensure all open logs (phone or email) are followed up...

Position: Client Care Manager Location: Centurion Gauteng Our client helps people grow their savings protect what matters to them and invest in the future. They help companies and organizations care for and reward their employees and members. Through their own network of advisors or independent brok...

Reference: CPT000316-AE-1Our client a creative fast-growing branding studio based in the heart of the Winelands. Is looking for a dynamic Key Accounts Manager/Client Service professional to join our team. This role is perfect for someone who thrive.Duties & ResponsibilitiesRequirements:Tertiary qual...

Position : Client Services CoordinatorWork Hours (Client) : 3pm-12am or 2pm-11pm South African Time (including a one hour lunch) Pay Range : $1800 - $2000 USD/month(varies based on skill set and experience level)Location of Search : South AfricaWork Location : REMOTEType of Contract : Independent...

Job Description SummaryThe Service Business Operations Leader will drive business processes and own the wing-to-wing P&L for GE HealthCare Services Southern Africa region. He/she will work cross-functionally to drive first class service contract process execution data accuracy billing excellence and...

Lets Write Africas Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionTo provide a positive customer experience by being helpful and sensitive to customer needs managing expectations and providing solutions including directing...

LOCATIONCape Town ZAJOB TYPEFull-TimePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We a...

Lets Write Africas Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThis role assists clients telephonically or face to face in accordance with business process and compliance rules. The incumbent is individually accountable...

About the role:As a Client Success Manager you will ensure our clients gain maximum value from our solutions. Youll be responsible for building trusted partnerships supporting adoption and driving long-term satisfaction and retention. Acting as the main point of contact youll guide clients through o...

Lets Write Africas Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionnaTo provide a positive customer experience by being helpful and sensitive to customer needs managing expectations and providing solutions including directi...

Lets Write Africas Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionnaTo provide a positive customer experience by being helpful and sensitive to customer needs managing expectations and providing solutions including directi...

Lets Write Africas Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThis role assists clients telephonically or face to face in accordance with business process and compliance rules. The incumbent is individually accountable...

Lets Write Africas Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionnaTo provide a positive customer experience by being helpful and sensitive to customer needs managing expectations and providing solutions including directi...