Proactively tracks and reviews wireless network performance, identifies performance issues, and takes ownership to drive towards resolution/improvement
Conducting site surveys and on-site assessments and preparing schematic diagrams for recommended and efficient continuing supports/installations. Developing and maintaining network documentation.
Network performance monitoring (bandwidth, throughput, end user experience) for proactive coverage & capacity additions.
Monitoring protocol compatibility, performing system tuning, and making recommendations for improvement.
Interaction with existing and potential customers
Provides network performance assessment following major network changes to ensure any negative performance impact is quickly identified and mitigated
Identify pain points and collaborate with regions to identify and resolve issues
Determine preferred communication of progress
Qualifications:
7+ years of working experience on 802.11 technology using wireless Controller and Access Point systems.
Strong embedded software development and debugging skills
Deeply understanding of RF transmissions & antenna behavior, and familiar with 802.11e protocols
Knowledge and experience in 802.11e wireless systems development
Solid understanding of 802.11 family of standards
Wireless Access Point Service, Wireless Client Associations.
802.11 MAC and Link Layer Driver optimization in FW/SW
Diagnose and solve system performance issues.
WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, 802.1x/EAP, PSK, etc
Wireless access controllers (CAPWAP knowledge/experience a strong plus)
Solid understanding on networking protocols, including bridging, routing, TCP/IP, DHCP, ARP, DNS, NAT, and STP
Comfortable working with Linux-based systems and relevant tools (ssh, scp, ftp, etc.)
Knowledge of networking protocols (HTTP, TCP, IPSEC, GRE, etc.)
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