Web Chatting
Posted on :
09-12-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1790954
Responsibilities:
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems quickly and efficiently
- Scored in top 10% of employees in successful resolution of issues
- Developed reputation as an efficient service provider with high levels of accuracy
- Described product to customers and accurately explained details and care of merchandise
- Answered product questions with up-to-date knowledge of sales and store promotions
- Managed wide variety of customer service and administrative tasks to resolve customer issues
- Helped drive sales goals and achieve monthly quotas
- Asked open-ended questions to assess customer needs
- Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events
- Recommended alternative items if product was out of stock
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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