Circle Strategies
Warehouse Operations Manager

Circle Strategies has been entrusted by a North Shore business that has been growing and financially stable for decades. Our client is looking for a Warehouse Operations Manager to lead a team of up to 12. This role is normally Monday to Friday, on-site, occasional Saturdays may be needed.

In this role you will be responsible for end-to-end warehouse operations leadership including safety, training, inventory, shipping and receiving. You must enjoy being the command-and-control expert that orchestrates and executes with precision to ensure our clients receive legendary service. We pride ourselves on ensuring the accuracy and timeliness of every order. To be successful in this position you will need proven warehouse / operations leadership, good judgment, and accurate administrative skills as well as the ability to delegate, motivate, coach, and train up to 12 warehouse staff; and promote teamwork in a fast-paced environment. This is a hands-on position that may require lifting of up to 70 lbs on a regular basis

Core Duties:

• Working closely with all departments to ensure that product is moving through the warehouse workflow on-time and accurately.
  
• Ability to interpret financial and operational data.
  
• Familiarity with inventory control, safety, OSHA and other regulatory requirements.
  
• Strong leadership, communication, and people development skills; broad knowledge of warehouse operations, methods, and procedures
  
• Organizing all daily packing lists and labels for customer shipments.
  
• Leading team to prepare shipping both domestic and international.
  
• Participating and collaborating with other departments to improve the workflow.
  
• Overseeing and spot checking the auditing/double checking of orders in process,
  
• Trouble shooting daily warehouse issues, work collaboratively with all departments to ensure accuracy and timeliness of warehouse work.
  
• Other tasks associated with the process as needed.
  
• Constantly assessing the order fulfillment process and workflow and recommending and implementing changes for improved operating efficiency.
  
• Monitoring orders for unusual trends and advise internal partners of known discrepancies or market conditions related to freight.
  
• Evaluating excess and obsolete stock to determine how to manage inventory.
  
• Ensuring proper receiving of all items ordered at the warehouse including documents are properly and timely reviewed, signed and processed in accordance with company policies.
  
• Leading the team to process regular physical inventories, reviewing results, and resolving discrepancies.
  
• Creating a training matrix and developing a schedule for all safety and equipment related requirements.
  
• Maintaining a clean and orderly warehouse area at all times.
  
• Ensuring all staff are accountable for their work, create cross training plans and assign additional tasks to employees daily and follow up to ensure proper completion.
  
• Creating a positive and cohesive culture between all warehouse staff and internal stakeholders.
  
• Responsible for team hiring, personnel management, and necessary disciplinary actions.
  
• Being engaged with our business and can switch gears easily when needed.
  
• Utilizing our internal business reporting systems to provide the best efficiencies.
  

The Right Stuff:

5 plus years of warehouse operations leadership experience

Ability to provide leadership and guidance to team members.

AS degree required, BS or MBA appreciated.

In-depth knowledge of Microsoft Excel, Word, and Outlook; a working knowledge of Enterprise Reporting Systems.

Experience or interest in developing and creating artificial intelligence metrics to help us manage our business based on data.

Knowledge of six sigma and lean manufacturing methods a plus.

Experience with creating Standard Operating Procedures.

Knowledge of EHS and OSHA standards.

Ability to manage department training records.

Good Things to Know:

This is a full-time benefits eligible position.

Work is conducted on-site.

This position reports to our Chief Operating Officer

Competitive base pay plus incentives

Benefits:

• 401(k) with 4% company match
  
• Profit Sharing
  
• Employee discount program
  
• Health insurance
  
• Dental insurance
  
• Short Term Disability
  
• Long Term Disability
  
• Life Insurance
  
• Paid time off vacation, sick, personal days and holiday pay
  

***Relocation is currently not being provided***