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Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 1978472

Position ID

ODT-3957

Position Title

UX Researcher

Labor Category

DBE3

Vendor Notes

Must submit along with the resume, a digital portfolio of research work highlighting methodologies. Portfolio can be attached in VIS or the link can be added in the resume directly.

Planned Start

5/1/2023

Key Required Skills:
User Experience (UX), User Interface (UI) design, user research, requirements gathering, data analysis, design thinking, collaboration, responsive design, accessibility/508 knowledge

Position Description:

  • Derive business processes, analyze user needs, assist in requirements definition, design research plans, and conduct all necessary user research
  • Elicit business goals and user needs from stakeholders
  • Facilitate customer discovery sessions
  • Collaborate with UX design resources to create Journey Maps, Personas and Scenarios of Use

Skills Requirements:

Basic Qualifications:

  • Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
  • Minimum of 6 years of formal user research experience utilizing User-Centered Methods and User Analysis

Required Skills:

  • Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
  • Minimum of 6 years of experience documenting user requirements, user needs (and pain points), and UX recommendations
  • Minimum of 6 years of experience in designing and conducting formative various user research tests (including user interviews, contextual inquiry, card sorting, usability tests, and others) in both formal and informal settings
  • Minimum of 6 year of experience preparing and presenting findings and recommendations in small and large group settings

Desired Skills:

  • Experience with Pega and/or ServiceNow platforms
  • Experience with the Agile/Scrum methodology
  • Prior experience supporting government agencies
  • Understanding of Section 508 and its requirements regarding design

Education:

  • Bachelor's degree and 7 Years of relevant work experience OR Master's degree and 5 Years of relevant work experience as a User Experience Researcher or a minimum of 11 years related experience in lieu of a degree.
  • Other Certifications: UX Master Certification (NNG), UX Design Immersive (General Assembly)
  • Must provide a digital portfolio of research work highlighting methodologies for review
  • Must be able to obtain a Public Trust

Skills :

Employment Type

Full Time

Company Industry

Accounting & Auditing

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