Telecommunications Network Coordinator
Posted on :
25-03-2023
Employer Active
1 Vacancy
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Job Description
Req ID : 1993322
This is a remote position.
Position Summary:
The Telecommunications Network Coordinator will be responsible for the setup, maintenance, and support of the (RTK) antennas provided to our customers. The Coordinator will work and interact directly with dealers and various team members throughout the organization.
Essential Functions:
- Map dealers locations in the territory or state and build a roadmap of where antennas are needed (creating the triangle).
- Determine where antennas will be located at dealer locations.
- Provide superior technical support and customer service to dealers via all forms of communication.
- Execute the distribution and shipping of service products and follow up with dealers to ensure kits are received.
- Schedule installation with the local installer and follow through to completion.
- Monitor antenna network for any signal issues.
- Complete site surveys and upload all pictures and videos to S3 program for HQ to confirm.
- Perform I-90 validation as needed.
- Visit each site to set up and activate the receiver once antennas and receivers are installed.
Perform other related duties as assigned.
Requirements
Education and Experience:
- Bachelor s degree in related field or a minimum of 3+ years of experience in Network Management, Surveying, Information Technology or related field
- Knowledge of telematics products such as modems, antenna, and web-based portals
.
Knowledgeof GPS correction services, or high-end GPS land-based applications- Intermediate to advanced Excel skills.
Key Competencies:
- Interpersonal skills
- Ability to lead cross-functionally
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Customer service orientation
- Good judgment
- Strong negotiator
- High energy and willingness to take initiative
- Stress, tolerance, and patience
Benefits
- Medical - Choice of 3 plans
- Dental
- Vision
- STD
- LTD
- Basic Life Insurance
- Legal Plan
- Tuition Reimbursement
- PTO
- RecruitmentBonus
- Employee Discounts
- Wellness Program
- Professional Development
Requirements: 3-5 years experience as a business development or territory manager Ability to implement sales strategies Able to hit performance KPIs Excellent communication skills (verbal and written) Working knowledge of MS Office Problem-solving skills Acceptable motor vehicle record Education/Experience 4-year business degree or a combination of education and relevant work experience. Key Competencies Self-motivated, resourceful and have impeccable strategic and leadership skills. Strong time management skills Ability to develop strong relationships and work with senior leaders. Exceptional written, verbal, and visual communication skills Solid business acumen, management, and problem-solving skills
Employment Type
Full Time
Key Skills
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