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System And Cloud Operation Engineer
drjobs System And Cloud Operation Engineer العربية

System And Cloud Operation Engineer

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1 Vacancy
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Jobs by Experience

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2 - 2 years

Job Location

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Cairo - Egypt

Monthly Salary

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Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1787618

Responsibilities:

• technical support provided to the team members
• coaching to leverage the skills of the team members
Develop a deep knowledge of the most sensitive customers solutions to become a technical operation owner for all run activities / main point of contact for sensitive customers for the run phase in relationship with SDM, IT CSMs and implementation teams
• Main point of contact to embed new types of activities within the team
• Handle changes and incidents for FCPv1/ MCA customers
• Develop and update a knowledge base for the team
• Perform on a regular basis some technical operations during non-business hours or on-calls.
You participate to workgroups for sake of continuous service improvement.

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

Engineering

Key Skills

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