Service Technician

The Ideal candidate typically has either Commercial Refrigeration Experience (Walk-In Coolers/Freezers, Reach-In Coolers/Freezers, Ice Machines, Parallel Rack Systems, etc.), Commercial Kitchen Repair Experience (Gas Ovens, Fryers, Boilers, Dish machines, etc.) or preferably a combination of both. In markets where the need for technicians is critical, Smart Care will consider candidates who have experience in Commercial or Residential HVAC service/repair.

Technician Duties

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
• Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
• Communicate with manufacturers as needed to help with diagnoses and parts identification
• Consult with the Technical Assistance Group for technical support while onsite
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy
• Promote and recommend other services provided by Smart Care to customers when needed
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
• Follow safe work practices and accident prevention procedures
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
• Maintain productivity levels in accordance with company standards

Experience Required:

• Employer is looking for a minimum of 1 year of technical experience with refrigeration, appliance repair and kitchen equipment
• Commercial HVAC or relevant military service
• Universal EPA and/or CFESA certification preferred.
• Hotside experience Preferred

Schedule: Exact hours differ by market, 7:00am-4:00pm is typical. Rotational on-call every 3-4 weeks. Occasional overnight travel may be necessary, depending on a candidate's market.

Locations: Smart Care will consider candidates within 40 miles of a given market.

Technician Pay: $29-42/hr ($60,000-$91,000/year) + Potential Bonus Dependent on Market

Benefits:

• Take home truck/van w/ gas card
• Uniforms
• Phone, Health, Life, Dental & Vision offered (Employees eligible on 1st of the month, after 60 days)
• 12 days PTO accrued after 30 days
• 3 floating holidays
• 48 hours for wellness/sickness