Senior Windows Systems Administrator
Posted on :
14-02-2023
Employer Active
1 Vacancy
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Job Description
Req ID : 1913353
- Second level support to perform, and maintenance large infrastructure for Incidents/ Change Requests in an Enterprise production and non-production environment.
- Respond to incidents received by phone calls, emails, instant messages, or automated ticketing system to be contactable as ownership for supporting P1 | P2 incidents anytime, report and escalate to the next L3 Support those complex HW|OS issues which difficult to fix it, and keep following up until closure.
- Provide day-to-day support for different kind of Microsoft products and carry out incidents generated by our customer’s environments, and ensure the highest level of customer services to meet prescribed SLA.
Employment Type
Remote
Company Industry
Telecom / ISP
Department / Functional Area
Top Management / Senior Management
Key Skills
- Management
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