Senior It Support

Responsibilities:
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners as per company standards.
• Setting up accounts for new users
• Responding in a timely manner to service issues and requests
• Testing new technology
• Establish routine tasks to clean and update systems related to end user machines.
• Participates in the installation, configuration, upgrade, and administration of networked servers, workstations, peripheral equipment, and software to assure continuous operations.
• Remotely accessing hardware or software for clients to make changes and fix problems.
• Providing technical support across the company
• Troubleshoots and performs various technical computer and peripheral repair duties that include but are not limited to server backup operations, identification, and replacement and repair of components.
• Participates in installation and configuration of networked computer users, e.g., computers, printers, modems, peripheral communications equipment, and software.