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Salesforce Lead Business Analyst
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Salesforce Lead Business Analyst

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1 Vacancy
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Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 1945509

CRM Lead Business Analyst

Responsibilities:

  • You re the lead business analyst able to speak the language of Business Processes , SDLC, Scrum/Safe Agile and also that of Project Management .
  • Serves as first point of contact and the liaison between the business leads and development team for all onboard and design requests (discovery, status of requirements and development).
  • Facilitate handover of requirements from business to development team; work closely with business analysts for requirement
  • Manage client expectations and
  • Communicates updates to business leads and IT Manager on an ongoing
  • Organize, attend, and participate in stakeholder/client meetings, as
  • Prepare and maintain documentation for meetings as needed, including presentations, agendas, minutes, action items, risks,
  • Facilitate and/or chair internal team meetings such as risk and schedule
  • Prepare, review, and deliver standard project reports, such as weekly and monthly status reports
  • Maintain the project schedule and
  • Ensure that project planning and control documents ( Project Management Plan) are updated, reviewed, and delivered according to the project
  • Assist in supporting internal processes to maintain compliance with internal and
  • Support the Project Manager with additional tasks and support as
  • Required Skills

Required Skills

  • Understands CRM functionality in a health/pharma
  • Fair understanding of payer and provider related business
  • Exceptional verbal, written and presentation
  • Ability to work effectively both independently and as part of a
  • Does not hesitate to follow up with
  • A positive and winning
  • Collaborative, pragmatic and
  • Experience working on Cloud computing platforms and challenges in integrating applications across

Desired Skills

  • Prior Experience in healthcare or insurance companies
  • SAFe Agile experience is a
  • Salesforce Admin Certification is
  • Project Management certification (PRINCE2 and/or PMP/PMI)
  • Education/Experience Level:
  • BS Degree
  • 5+ years and #x27; experience in medium to large size programs/projects

- Jobs by Force Smiths

Employment Type

Full Time

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