Remote Technical Assistant Entry Level

Responsibilities:

Provide technical assistance and support to clients via email, phone, or chat

Troubleshoot technical issues and provide solutions to clients

Maintain knowledge of current technology trends and developments

Collaborate with other team members to resolve complex technical issues

Document technical issues and resolutions in a detailed and accurate manner

Continuously improve knowledge and skills in technical support

Escalate unresolved technical issues to appropriate parties

Requirements:

Proven experience as a Technical Assistant or similar role

Excellent communication skills (verbal and written) in English

Experience in troubleshooting technical issues

Strong problem-solving skills

Ability to work independently and manage time effectively

Strong attention to detail

Proficiency in using remote support tools

Ability to adapt to changing technology and work in a fast-paced environment

This is a remote, full-time position with a competitive salary and benefits package.

If you are a proactive problem solver who enjoys helping others, we encourage you to apply for this exciting opportunity.

Skills :