Process Trainer US Mortgage -OriginationPre-Underwriting
Posted on :
26-05-2023
Employer Active
1 Vacancy
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Job Description
Req ID : 2080949
Opening for Process Trainer (US Mortgage-Origination/Pre Underwriting) Leading MNC in Chennai
Profile- Process Trainer (US Mortgage-Origination/Pre Underwriting)
Exp-5+ years
Profile- Process Trainer (US Mortgage-Origination/Pre Underwriting)
Exp-5+ years
Location-Chennai
Shift- US Shift
Job Description-
Be a Subject matter expert of Originations and/or Pre-Underwriting for US Mortgage.
Build Training Plans and curriculum roadmaps.
Deliver required trainings to New Hires & Experienced colleagues.
Database management, daily reports, and analysis (TNA & TNI)
Audit transactions for colleagues on the floor on a prescribed sheet defined by the client / stakeholders.
Coach and provide documented feedback as per the gaps identified in the audit.
Attend Weekly calibration calls with the client/internal teams to as required.
Complete his/her certification/accreditation process.
Ensure strong reporting and governance with internal and client teams.
Ensure all regulatory requirements are periodically complied with.
Strengthen Mortgage knowledge within the team with the help of Mortgage Academy and dedicated in-team
trainers.
Project Manage the Knowledge Acquisition and Knowledge Transfer around Domain, Product and Process
Knowledge during new project transitions.
Help prepare educational materials such as modules, case studies, videos etc.
Identify Business Impact for Training Interventions and showcase value.
Define and align the learning curve with industry standards.
Collaborate and coordinate with different virtual teams across the globe for best practices and content
assimilation
Skills Required-
Strong command over English
>=5 years of experience in deliver
Good Communication skills Flexible to work in night shifts. Excellent English - both verbal and written communication skills Knowledge of customer service principles and practices Good technical knowledge Qualification: Under Graduate/ Graduate/ Post Graduate. Candidate should have there 80-100mbps broadband connectivity
Employment Type
Full Time
Key Skills
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