Outpatient Clinic Office Administrator

JOB SUMMARY

The Outpatient Clinic Office Administrator for Carolina Therapy Services, will assist other members of the Outpatient Clinic team in daily operations including, but not limited to, the duties listed The Outpatient Clinic Office Administrator will report directly to the Director of Pediatric Services/Area Director/Clinic

ESSENTIAL RESPONSIBILITIES AND DUTIES

Greeting clients and visitors

Scheduling Appointments includes appointments/evaluations for new clients and existing Follow up with clients if client is late/does not

Maintain new referral/client information responsibilities include sending out and receiving back new client packets, schedule evaluations, file evaluation reports within 7 days and mail a copy to parent/legal guardian and a copy to referral source, schedule client with therapist, enter new client into billing software, ensure all information in client chart is complete so we can bill for

Responsible for obtaining coverage for evaluations and Responsible for oversight of clinic staff member s schedules to ensure treatment time is maximized and all clients are seen as

Preparation and management of client charts responsibilities include preparation of patient chart at client s check-in, enter client in electronic health record (onset, SOC, date, name, DOB, insurance, co-pay, codes).

Provide Billing Support Collect any co-pays and/or other amounts owed at client check-in as instructed by the Outpatient Billing Send all co-pays to corporate office as instructed and in a timely

Ensure all equipment is stored appropriately and is in good working Ensure any work orders for equipment or facility repairs are directed to corporate in a timely

Responsible for maintaining a safe working environment for staff and a safe clinical environment for

General office/receptionist duties including but not limited to answering

Other office and housekeeping duties as assigned to include but is not limited to ensuring entry way, lobby, and all common areas are safe, clean, and presentable to guests/clients/visitors at all Trash and restrooms should be monitored for Restrooms should be stocked with supplies at all Ensure a clinic policy is in place to ensure materials and equipment are cleaned on a routine

Maintain customer relationships with referral sources through verbal and/or written

Ensure current professional license for each clinical staff is displayed in designated

Assist with credentialing process as

Order Supplies Submit through Corporate Office with Area Director prior

Ensure clinic staff are entering documentation and billing charges in a timely manner by completing a close-out process via the EMR

Check clinic staff timesheets weekly for accuracy - Compare timesheet to documentation software

Ensuring that practices lead to the successful operations of the clinic by maximizing referrals and scheduling, managing cancellations and rescheduling and communicating expectations with

Other duties as assigned

PHYSICAL DEMANDS

Regularly required to use hands and

Occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or

Prolonged periods of sitting at a desk and working on a computer

Occasionally lift and/or move over 25

Specific vision abilities include close, peripheral, depth perception and ability to adjust

Grasping; Speaking; Hearing

WORKING CONDITIONS

General office, health care setting - exposure to infectious

QUALIFICATIONS/REQUIREMENTS

Prefer one (1) year experience in medical billing and coding

Minimum high school diploma required; Associates degree preferred

Excellent verbal and communication skills

Excellent organizational skills and attention to detail

Strong supervisory and leadership skills