Operations Supervisor - Sprinter Driver Team Raleigh

About CompostNow

CompostNow is a compost collection service, empowering community members, organizations, and local businesses to divert their compostables from the landfill since 2011. The plentiful nutrients found in food scraps are returned to the soil, addressing the problem of nutrient loss while creating jobs, fighting climate change; and building more vibrant, resilient local food systems.

CompostNow focuses on creating meaningful and impactful composting experiences for members and the broader community via successful residential, office, and food service composting programs. We currently service the Triangle and Asheville, NC; Atlanta, GA; Charleston, SC; and Cincinnati, OH.

About this Role

You are responsible for ensuring the safe, clean, consistent, and reliable running of all Sprinter Driver operations activities (the collection of compostables from our residential and office members, and distribution of compostable packaging) in the Triangle market. You lead the execution of team operational needs, personnel management, and administrative tasks for an approximately 10-person team operating between 6 am and 2-4pm Monday through Friday. You ensure that team members remain operationally ready; and you help set the tone, expectations, and culture of this team.

What You ll Do

Team

• Assist in the recruitment, interviewing, hiring, training, corrective action, separation, and promoting of new team members
  

• Ensure team members are trained to use the systems necessary to do their job (e.g., admin system for drivers, time tracking software, fleet management tools), and evaluate team member competence at training and throughout the employee journey
  

• Conduct weekly check-ins with team members to determine needs and opportunities for improvement
  

• Hold daily and weekly shift meetings to discuss safety topics, process updates, performance, and encouragement/recognition
  

• Provide routine feedback on team member performance and operational procedures to the Operations Manager and Leadership
  

Operational Readiness

• Ensure schedules are posted in a timely manner with all shifts covered
  

• Maintain routine cleaning and maintenance schedules of all equipment, including vehicles
  

• Work with shift leaders to make sure all opening and closing duties are completed for the following shift
  

• Identify and eliminate safety hazards in accordance with established safety guidelines and implement safety procedures in processes and facilities
  

• Maintain facility layout and organization to meet operational needs and drive efficient workflows
  

• Conduct routine inventory counts and checks on products and supplies so that team members have the supplies they need to do the job and to deliver compostable product to Members; rotate product/inventory according to first-in, first-out principles
  

• Fill in as needed to ensure daily job duties are completed
  

Requirements

What We re Looking For

• A valid driver s license
  

• Possession of strong leadership and communication skills
  

• Ability to interact and make connections with others, with the goal of strengthening team dynamics
  

• Coordinating and organizing multiple tasks, people, and priorities
  

• Follow through on commitments in a timely manner and routine updates as progress is made towards completion of a task or objective
  

• Maintaining high attention to detail as it relates to equipment, personnel, and facilities (upkeep, supply, safety, organization, etc.)
  

• Learning CompostNow Operational systems
  

• Learning CompostNow Operations positions; ability to perform all Sprinter division job duties
  

• Viewing logistical problem solving as a positive challenge
  

• Viewing change as a positive constant that brings possibilities and opportunities that didn t previously exist
  

Desired Experience & Skills

Success in this role requires attention to detail, commitment to follow through, and ability to instill a sense of support and connection among those reporting to you. We re also looking for someone with:

• Experience in or desire to learn delivery driving position logistics, route and schedule management, and relevant office and logistics technologies (examples: Google Suite, Microsoft, Fleetio, Sentix, Workforce)
  
  

Benefits

Compensation & Benefits

• Full-time, salaried, at $55,000 per year
  

• Benefits for full-time employees include health coverage options (Medical, Dental, Vision, Accident)
  

• 401k
  

• Paid Parental Leave available
  

• Be a part of a small team where your contribution has a big impact
  

• Being treated as an individual rather than as a number in a large corporation
  

• Opportunity for growth and increased opportunities within a startup environment
  

• CompostNow service & swag
  

Diversity, Equity, and Inclusion

A healthy ecosystem is comprised of a diversity of organisms. At CompostNow we strive to create a healthy system that clearly expresses our values, identity, and purpose. We believe that we will accomplish this through having a diverse team, focusing on the fundamentals of creating a good company where everyone feels welcome, seen, safe, heard, and appreciated.

Language Proficiency Policy

It is the policy of CompostNow to encourage diversity and inclusiveness in all of its operational and corporate pursuits. This includes employing individuals who may speak a language other than English as their primary means of communication. However, there are specific circumstances when the company requires that its employees converse in English. This requirement supports our commitment to employee safety. Circumstances include receiving training, conversing with members, participating in Supervisory one-on-ones and team meetings, and responding to direction in emergency situations. For these reasons, English proficiency is required for the safe and effective execution of job duties within the company and is assessed throughout the application process.