Employer Active
Engineer, design, deploy and configure LAN/WAN architectures including switches (L2/L3), routers, load
balancers, VPNs, firewalls, wireless controllers, and access points.
Provide lead support and troubleshooting for IP technologies, including but not limited to, voice and data
network connectivity, routing protocols (BGP, OSPF, etc.), VPNs, SIP, and QoS.
Provide lead support and troubleshooting for Layer 2/3 technologies, including but not limited to,
Ethernet (Switched, FastE, GigE), Spanning Tree, VLANs, STP, Trunking,
Provide lead support and troubleshooting for application delivery technologies such as local and global
load balancers (LTM/GTM), WAN optimizers, etc.
Administer and maintain various IT network security control systems such as firewalls, intrusion
prevention systems, virtual private networks, and end point protection.
Configuration, deployment, maintenance of VoIP system components and software
Troubleshoot and repair network-related problems collaborating with cross-functional teams, third parties
and key stakeholders.
Ensure that network links and equipment are properly monitored and that alerts are addressed in a
timely manner.
Provide level 2 technical support for problems identified on the network and to support the
implementation of new solutions.
Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and
intrusion detection systems.
Manage optimal operation of, WAN Optimizers, Load Balancers, and VPN Gateways
Implementation and troubleshooting of monitoring tools like Solarwinds
Take part in the design and implementation of new solutions and improving resilience of the current
environment.
Monitor utilization trends, manage network performance, and assure maximum uptime; Perform
technical tuning of the network systems to improve performance.
Manages vendor relationships in all related technologies (HW, SW, Data and SIP Circuits, etc.) so that
services are delivered to us effectively and efficiently.
Participate in development of design and architectural strategy to include technology standardization and
modernization.
Establish and maintain regular written and verbal communications with stakeholders, department heads,
and end users regarding pertinent network activities.
Documentation - Create and maintain documentation as it relates to network configuration, network
mapping, and IT network processes and procedures.
Plan, test and respond to Business Continuity and Disaster Recovery events.
Actively participate in Off-Hour Operations, Weekend Work and On-Call Rotation Shifts to provide 24 x 7
support.
IT Service Management Good understanding of ITIL best practices and SLAs
Maintain knowledge of networking related topics, including emerging technologies, industry best
practices, and regulatory/compliance related concerns
BSc in a technical field
Vendor Technical Certification
Firewalls: PaloAlto,
L2/L3 Network: Cisco, Brocade, Extreme Networks
Network Load balancer: BigIP F5 LTM, GTM, APM, and AFM.
WAN Optimization: Riverbed
Monitoring Tools: SolarWinds
Wireless: Cisco, Extreme Networks
Unified Communication: Genesys PureCloud, Microsoft Skype for Business and Polycom
Sound knowledge in Cloud Infrastructure and their services.
Full Time