IT Support Specialist

Since 2015, Nexttech has proven experience in providing a wide range of staff augmentation and offshore services, from initial project estimation to various IT development We also provide a wide range of onshore services for customers with onsite consulting Our clients are from Central and East European markets and our focus is on state of the art development projects from the banking, trading and power

We are looking for a IT Support Specialist to maintain, upgrade and manage our software, hardware and

Tasks

• Install and upgrade computer components and software, manage virtual servers and integrate automation processes
• Manage network servers and technology tools
• Set up accounts and workstations
• Keep an inventory of the organization's technical equipment
• Replace and upgrade defective or outdated components when necessary
• Identify the system needs of our organization; research and recommend the most suitable devices, configurations and approaches to improve the networked computer system
• Monitor performance and maintain systems according to requirements
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
• Ensure security through access controls, backups and firewalls
• Implement appropriate processes for data protection, disaster recovery, and failover procedures
• Perform problem-solving tasks when alerted by a user or monitoring system
• Document any processes which employees need to follow in order to successfully work within our computing system (technical documentation, manuals and IT policies)

Requirements

• Proven experience as a System Administrator, Network Administration or similar role
• Working knowledge in implementing and effectively developing helpdesk and IT operations best practices, including knowledge of security, storage, data protection, and disaster recovery protocols
• Experience with databases, networks (LAN, WAN) and patch management
• Familiarity with various operating systems and platforms
• Experience with SharePoint infrastructure (design of, architecture, development, deployment, operations, administration) is an advantage
• Resourcefulness and problem-solving attitude
• Excellent communication skills
• IT certifications in Linux, Microsoft, or other network-related fields are a plus
• Bachelor's Degree in Information Technology, Computer Science or a related discipline is an advantage

Benefits

Come join us and bring your full self to

Our promise: A safe environment where you feel respected and valued for who you Where your effort is recognized, people are open, collaborative, responsible, and A workplace where you have the space to grow through challenging work assignments, autonomy, flexibility, and the support you

What makes you a good fit for our team: having great hard skills, a collaborative spirit, a responsible attitude, diligence, resilience, open-mindedness, flexibility, courage, and being supportive of your

A grasp of our culture

Rather than wrapping up some nice words and poking ourselves on the back for how awesome we are, we prefer to share the raw answers of what people in Nexttech think is evocative of our culture:

• an organization that "always listens to the feedback from the employees, trying to improve based on the input/suggestions"
• a culture that "encourages work-life balance and independence at work"
• where there is "genuine communication & respect between all levels of the "
• an organization that's "Closer to "
• "People are nice to each other and ready anytime to offer their help and "
• a culture that "Makes new people feel welcomed, involved in day-to-day decisions and valued for their skill-set, right from the "
• a "Culture that promotes psychological safety and speaking your mind without "