Horizon Controls Group is a humancentric company. We support our diversity, equity, inclusion and belonging efforts because we believe that by cultivating an environment where our diverse employees can share their ideas and thrive, we will be able to better serve our organization and our global customers. Our commitment is that we have an inclusive culture that values each of our employees background, by empowering our staff to feel valued, have a sense of belonging, make positive contributions to the communities in which they live and work, and be proud to be part of Horizon Controls Group.
We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades. Job duties will include:
- Consulting with IT managers and other departments as required.
- Providing IT assistance to staff and customers.
- Training end-users on hardware functionality and software programs.
- Resolving logged errors in a timely manner.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software. as well as upgrading hardware and systems.
- Maintaining databases and ensuring system security.
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT support.
Requirements
The ideal candidate will preferably have:
Bachelors degree in computer science, information technology, or similar field
Management of all aspects of Office 365, including, Administration, Licensing, Exchange, Sharepoint, OneDrive, and Azure
Thorough understanding of information technology and practical applications to support the company s goals.
Windows Management technologies such as PowerShell, WMI, Command Line Interpreter, Event Log analysis.
Ability to provide technical support and resolve queries
In depth knowledge of computer hardware, software, and networks
Advanced knowledge of database maintenance
Must be able to work independently without direction.
Benefits
- PTO 18 days (Company Policy)
- Federal 6 days
- Employee Healthcare we have four options; one of them we cover 100% for the employee
- Life Insurance - Employee policy 100% covered by HCG
- Long Term Disability Insurance - Employee policy 100% covered by HCG
- Identity Theft Insurance - Employee policy 100% covered by HCG
- 401K - with a company match of up to 3.5%
- HCG also offer 401K Profit Sharing
- HCG Technical- Company Laptop provided if needed
- HCG brand items Clothing, Stationery, Quarterly care packs etc.
The ideal candidate will preferably have: Bachelor\'s degree in computer science, information technology, or similar field Management of all aspects of Office 365, including, Administration, Licensing, Exchange, Sharepoint, OneDrive, and Azure Thorough understanding of information technology and practical applications to support the company s goals. Windows Management technologies such as PowerShell, WMI, Command Line Interpreter, Event Log analysis. Ability to provide technical support and resolve queries In depth knowledge of computer hardware, software, and networks Advanced knowledge of database maintenance Must be able to work independently without direction.
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