drjobs
Guest Relations Officer
drjobs
Guest Relations Offi....
IHG hotel Mea
drjobs Guest Relations Officer العربية

Guest Relations Officer

Employer Active

1 Vacancy
The job posting is outdated and position may be filled
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs

Jobs by Experience

drjobs

2 - 2 years

Job Location

drjobs

Cairo - Egypt

Monthly Salary

drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1989287

Responsibilities:

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate toGuest Relations Managerwhen needed
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Chefs / F&B / Housekeeping / Front Desk

Key Skills

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.