General Manager - Hospitality

The General Manager is responsible for leading and managing the restaurant, factory shop and bed and breakfast.

Skills :

General

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
• Recruit, onboard, and train high-performing employees to achieve objectives for sales and profitability
• Maintain project timelines to ensure tasks are accomplished effectively
• Develop, implement, and maintain budgetary and resource allocation plans
• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved
• Manage the 3 business divisions (factory shop, restaurant, and Bed and Breakfast) as profitable business divisions

Factory shop

• Manage the SOILL factory shop
• Ensure consistent merchandising, sales and marketing of product in guidance with brand strategy
• Grow sales profitably with sales and marketing plan
• Manage stock holding, stock turn, swell, replenishment of stock
• Profitably grow sales
• Ensure staff is trained and able to promote products
• Daily reporting on sales and performance

Bed and Breakfast

• Administration
• Promote business sales through effective marketing strategies
• Maintenance
• Providing of information

Restaurant

• Manage and oversee the entire restaurant operation
• Responsible to ensure overall marketing strategy is approved and implemented with continuous feedback on progress
• Implement innovative strategies to improve productivity and sales
• Menu management
• Seeking alternative stream of incomes and building business plans to succeed
• Respond efficiently to customer questions and complaints
• Staff management
• Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
• P&L management (Commercial orientation)
• Achieve consistent results through team management and leadership