Ful time - Customer Support Coordinator

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Coordinator. In this role, you will be responsible for providing exceptional customer service and support to our clients. This is an entry-level position that can be done remotely, offering you the flexibility to work from anywhere in the USA.

Responsibilities:

• Respond to customer inquiries via email, phone, and chat
• Resolve customer issues and complaints in a timely and professional manner
• Collaborate with internal teams to address customer needs and ensure customer satisfaction
• Maintain accurate and up-to-date customer records
• Identify opportunities for process improvements and provide feedback to the team
• Assist with customer onboarding and training
• Provide feedback and insights to the product team to improve our offerings

Qualifications:

• Bachelor's degree in Business, Communications, or a related field
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to multitask and manage multiple priorities
• Proficiency in Microsoft Office and Google Suite
• Prior customer service experience is a plus

Benefits:

• Competitive salary and benefits package
• Opportunity for growth and career development
• Work with a supportive and collaborative team
• Flexible work schedule and remote work option
• Access to cutting-edge technology and tools
• Build valuable skills and experience in a fast-paced, customer-centric environment

At our company, we value diversity and inclusivity. We are committed to creating a welcoming and inclusive work environment where everyone can thrive. If you are a motivated self-starter who is passionate about providing exceptional customer service and interested in making an impact, please apply today!