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Engineer Customer Support
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Engineer Customer Su....
Arrow Electronics Egypt
drjobs Engineer Customer Support العربية

Engineer Customer Support

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1 Vacancy
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Jobs by Experience

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2 - 2 years

Job Location

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Cairo - Egypt

Monthly Salary

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Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1882679

​​​​​​​Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of tickets.
  • Can provide RCA, CA and PA.
  • Ensure customer satisfaction and provide professional customer support.
  • Can work on the tickets belongs to one of the following areas(Scrubbing, Add Part, LC, RoHS, REACH).

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

Engineering

Key Skills

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