Director of First Impressions Receptionist

Position Description/Job Expectations

Ensures a positive first impression for customers and ;Serves as the face of the company, offering friendly service to those entering the building or calling in on the ;Assists the Sales Team with active and new Outgoing Enjoy team Punctual and

Essential Responsibilities:

• Greet all customers and vendors and help them accordingly
  
• Direct visitors to the appropriate person and office
  
• Answer and/or forward incoming calls and take messages for those who are not in the office
  
• Provide basic and accurate information in person and via phone or email
  
• Receive, sort, and distribute daily mail deliveries and manage all deliveries that come to the main office by Fed Ex, USPS, UPS,
  
• Retrieve messages off the voice mail every morning or check emailed voicemails
  
• Maintain phone directory with accurate and up-to-date phone, cell, and email addresses
  
• Maintain telecommunications system (phone system and voicemails)
  
• Support Accounting with scanning and data entry
  

Qualifications/Experience/Ability Required:

• 3+ years of experience in a customer service environment
  
• Embrace challenge and
  
• Capable of working in a fast-paced environment while maintaining deadlines
  
• Excellent organizational skills
  
• Excellent communication skills
  
• Ability to be resourceful and proactive when issues arise
  
• Ability to prioritize tasks and utilize multi-tasking skills
  
• Hands on experience with office equipment
  
• Proficient in Microsoft Office
  

Physical Requirements:

• Must be able to lift up to 15 pounds at a time
  

Requirements

• 3+ years of experience in a customer service environment
  
• Embrace challenge and
  
• Capable of working in a fast-paced environment while maintaining deadlines
  
• Excellent organizational skills
  
• Excellent communication skills
  
• Ability to be resourceful and proactive when issues arise
  
• Ability to prioritize tasks and utilize multi-tasking skills
  
• Hands on experience with office equipment
  
• Proficient in Microsoft Office
  

Physical Requirements:

• Must be able to lift up to 15 pounds at a time