Job Responsibilities:
- Settle outstanding debts from clients and achieve collection target set
- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Skip tracing the debtors
- Build a professional communication bridge with the debtors
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible, to avoid future issues
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary
- Prepare professional report to the superiors about the collection portfolio
Skills and Requirements:
- Minimum Bachelor’s degree.
- Proven experience as debt collector
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements
- Working knowledge of MS Office and databases
- Excellent communication and negotiation skills
- Polite and compassionate approach without lacking confidence
- Self-motivated and have the passion to learn and work
- Excellent communication skills, verbal and written in both languages Eng/Arb
- Must have at least 1:3 years of experience
Interested candidates should send their CVs and mention the below in the email subject otherwise the email will not be considered automatically:AWEG-Debt Collection Officer- Full Name