Roles and Responsibilities:
- Resolving customer complaints brought to your attention.
- Handling customer concerns and complaints in a timely manner.
- Establishing a positive rapport with all clients and customers via phone.
- Establish new customer accounts, recording account information on written forms or digitally
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem.
- Select appropriate responses to customer issues and work quickly to resolve them,
Basic Computer Knowledge Good Typing Skills Good Communication Skills Looking for Immediate Joiners