Customer Service Administrator
Posted on :
02-03-2023
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 1953794
Key responsibilities will include:
Providing excellent customer service to clients, advisers and third parties
Responsible for handling front line telephone calls and email enquiries
Be a dedicated contact and manage relationships with customers, both internal and external
Process a new pension application ensuring that all personal details are accurate
Requirements
Proven experience in an administrative or a customer support role
Strong numeracy skills, proficient in Microsoft Word and Excel
Excellent planning and organisational skills, high attention to detail
Ability to manage relationships with customers supporting with complaints or queries
Professional and clear communicator, confident telephone manner
Good data processing skills and able to work to tight deadlines.
Benefits
Hybrid working
A generous pension contribution
A discretionary performance share bonus
Up to 30 days leave plus bank holidays dependant on grade and tenure
A 4% flex cash pot you can adjust to suit your lifestyle
Private Health Cover
Access to share schemes
Employee discounts through our perks at work scheme
Proven experience in an administrative or a customer support role Strong numeracy skills, proficient in Microsoft Word and Excel Excellent planning and organisational skills, high attention to detail Ability to manage relationships with customers supporting with complaints or queries Professional and clear communicator, confident telephone manner Good data processing skills and able to work to tight deadlines.
Employment Type
Full Time
Key Skills
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