Call Center Supervis....
Call Center Supervisor
Posted on :
20-01-2023
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 1872885
- Maintain a positive, empathetic and professional attitude toward patients at all times.
- Keeping records of patients’ reservations, comments and complaints.
- Supervise & coordinate training process for new employees.
- Distribute daily tasks for officers.
- Quality control & employee evaluation.
- Daily follow up with staff.
- Handle doctor / patient issues.
- Make sure employees are following company’s guidelines throughout the call & social media replies.
- Monitor employees’ working hours.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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