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Business Support Manager
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Business Support Man....
Mercy Corps
drjobs Business Support Manager العربية

Business Support Manager

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1 Vacancy
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Jobs by Experience

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2 - 3 years

Job Location

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Amman - Jordan

Monthly Salary

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Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1991803
  • Managing the customer support department’s day-to-day functions.
  • Responding to escalated customer support issues.
  • Implementing customer support processes to enhance customer satisfaction.
  • Formulating and revising customer support policies and promote their implementation.
  • Informing the team of all new information related to products, procedures, and trends.
  • Assessing support statistics and preparing detailed reports on the findings.
  • Interviewing and hiring new employees.
  • Overseeing and evaluating the team's ongoing training efforts.
  • Delivering performance evaluations and following the disciplinary process according to company policy.
  • Managing the budget of the customer support department.

Employment Type

Full Time

Company Industry

Accounting & Auditing

Department / Functional Area

Sales / Business Development

Key Skills

About Company

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