Back End Engineer

Back End Engineer needs 7+ years' experience implementing and/or supporting Oracle Xstore

Back End Engineer requires:

solid SME
The role will work with the Engineering, Operations and Product teams
Retail, Xstore, and Oracle retail are the top skills required
Working with offshore teams and giving guidance and support on critical issues
Experience building technical engineering documents

- Bachelor's Degree in IT or equivalent work experience
- 7+ year's of IT experience implementing different Oracle products
- 5+ year's of experience implementing and/or supporting Oracle Xstore
- 5+ year's of experience implementing and supporting Oracle E-commerce & MOM suite
- 2+ year's of experience using enterprise software development (preferably Java)
- Solid understanding about Oracle Database 12c/19c/21c
- Java software design and/or development
- 5+ of experience on Oracle Weblogic server
- Functional and technical knowledge of Xstore suite version V15 to V19 and V21
- Hands-on experience in planning, testing, and executing upgrades and patches
- Good understanding of retail POS processes, including customer facing (sales, returns, promotions, pricing, loyalty, etc.) and back-office functions (cash management, open/close, TLOG, data flow)

Back End Engineer duties:

• - Responsible for coding systems or updating programs by altering code strings (mainly Java) if necessary
  - Should have high level understanding on Client platform footprint that includes Oracle technology products, Exadata, VMware ? Linux vm?s, HyperV and windows 10
  - Manage day to day activities such as incidents, problem tickets and change management
  - Escalate the incidents to leads if you see that issue is not getting attention
  - Cross collaborate with different support teams during any critical incidents, and also owning any of the takeaways
  - Partner with our third-party support vendor to ensure system stability
  - Manage the upgrade process to newest version of the software
  - Provide customer service to internal and external guests to ensure consistent experience
  - Documenting any new issues as the SOP?s for the support teams
  - Escalate issues in line with company processes to ensure customer demands are met

Remote Work :

No