Skills Must have
- Proven experience with IBM CICS Transaction Server installation customization and administration.
- Strong knowledge of SMP/E for software maintenance and product upgrades.
- Experience in problem determination performance tuning and web-enabling CICS.
- Solid understanding of mainframe security (RACF) and DB2 access controls.
- Experience with Disaster Recovery planning and testing.
- Familiarity with change management tools and incident tracking systems (e.g. ServiceNow Remedy).
- Strong analytical troubleshooting and documentation skills.
- Excellent communication and collaboration abilities.
Responsibilities
Installation and Maintenance:
- Install configure upgrade and maintain CICS Transaction Server and associated sub-products.
- Perform build and deletion of CICS regions as required.
- Apply maintenance and fixes using SMP/E and related IBM mainframe utilities.
- Uninstall obsolete or superseded CICS components following change management standards.
- System Administration and Performance:
- Conduct performance monitoring and tuning of CICS regions to ensure optimal transaction response times.
- Perform problem determination and root cause analysis providing timely resolutions.
- Execute proactive and corrective tuning measures to improve system performance and reliability.
Security and Compliance:
- Implement and maintain RACF and DB2 access controls within CICS environments.
- Ensure compliance with security standards and participate in audit and security reviews.
- Configure and manage web-enabled CICS services securely.
Disaster Recovery and Availability:
- Participate in Disaster Recovery (DR) planning testing and execution.
- Ensure backup and recovery strategies align with corporate continuity policies.
- Provide 24x7 on-call support for service restoration problem resolution and system recovery.
Change and Incident Management:
- Perform basic change management functions including ticket handling approvals and documentation.
- Lead or participate in client-driven and internal upgrade projects ensuring minimal downtime.
- Escalate SEV1 and SEV2 incidents to vendors when necessary and track resolution progress.
Collaboration and Leadership:
- Work with application developers DBAs network and storage teams to coordinate cross-system changes.
- Lead moderately complex projects such as environment upgrades or platform migrations.
- Provide technical guidance and mentoring to junior system programmers or operations staff.
Skills Must have Proven experience with IBM CICS Transaction Server installation customization and administration. Strong knowledge of SMP/E for software maintenance and product upgrades. Experience in problem determination performance tuning and web-enabling CICS. Solid understanding of mainfram...
Skills Must have
- Proven experience with IBM CICS Transaction Server installation customization and administration.
- Strong knowledge of SMP/E for software maintenance and product upgrades.
- Experience in problem determination performance tuning and web-enabling CICS.
- Solid understanding of mainframe security (RACF) and DB2 access controls.
- Experience with Disaster Recovery planning and testing.
- Familiarity with change management tools and incident tracking systems (e.g. ServiceNow Remedy).
- Strong analytical troubleshooting and documentation skills.
- Excellent communication and collaboration abilities.
Responsibilities
Installation and Maintenance:
- Install configure upgrade and maintain CICS Transaction Server and associated sub-products.
- Perform build and deletion of CICS regions as required.
- Apply maintenance and fixes using SMP/E and related IBM mainframe utilities.
- Uninstall obsolete or superseded CICS components following change management standards.
- System Administration and Performance:
- Conduct performance monitoring and tuning of CICS regions to ensure optimal transaction response times.
- Perform problem determination and root cause analysis providing timely resolutions.
- Execute proactive and corrective tuning measures to improve system performance and reliability.
Security and Compliance:
- Implement and maintain RACF and DB2 access controls within CICS environments.
- Ensure compliance with security standards and participate in audit and security reviews.
- Configure and manage web-enabled CICS services securely.
Disaster Recovery and Availability:
- Participate in Disaster Recovery (DR) planning testing and execution.
- Ensure backup and recovery strategies align with corporate continuity policies.
- Provide 24x7 on-call support for service restoration problem resolution and system recovery.
Change and Incident Management:
- Perform basic change management functions including ticket handling approvals and documentation.
- Lead or participate in client-driven and internal upgrade projects ensuring minimal downtime.
- Escalate SEV1 and SEV2 incidents to vendors when necessary and track resolution progress.
Collaboration and Leadership:
- Work with application developers DBAs network and storage teams to coordinate cross-system changes.
- Lead moderately complex projects such as environment upgrades or platform migrations.
- Provide technical guidance and mentoring to junior system programmers or operations staff.
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