Manager of Operations and Offsite Liaison

The University of Iowa Health Care Department of Safety and Security is seeking a Manager of Operations and Offsite Liaison to provide strategic and operational leadership for UI Health Cares Safety and Security programs. This position assists in planning developing implementing and evaluating department and hospitalwide initiatives to ensure a safe and secure environment for patients visitors staff and all individuals present within UI Health addition to supporting UI Health Care this position provides comprehensive safety and security oversight coordination and consultation for UI Health Care Offsite locations. The Manager of Operations serves as a departmental leader collaborates with operational partners supports emergency response efforts and advances continuous improvement regulatory compliance and staff excellence across all UI Health Care facilities.

Administration and Operational Management

• Assist the Director in the overall management of departmental operations..

• Promote efficient departmental communication and coordination across all areas and shifts.

• Lead and support process improvement activities through analysis of data trends and regulatory requirements to enhance patient visitor and staff safety.

• Collaborate with departmental leaders Guest Services and senior UI Health Care administration to identify opportunities for standardization service enhancement and workflow optimization.

• Assist in the development implementation and evaluation of departmental policies procedures and operational practices.

• Participate in planning and executing long-range program objectives that elevate hospital-wide safety and security performance.

• Support the Safety and Security team in emergency and incident response activities.

• Assist in collecting organizing and presenting documentation required for regulatory standards surveys and audits.

• Represent the department on work groups task forces and committees related to hospital wide safety security and operations.

Committee representation

• Represent Safety and Security on hospital safety law enforcement threatassessment and athletics committees to support coordinated security planning and decisionmaking.

Strategic Initiatives

• Assist in the preparation of the departments annual report and other strategic planning documents.

• Promote teamwork service excellence and continuous improvement within the department and across UI Health Care.

• Conduct data analysis trend review and regulatory interpretation to guide program enhancements and strategic decisionmaking.

• Support the implementation and optimization of security technologies systems and programs.

Human Resources Management

• Provide functional and administrative supervision to a wide range of staff with a focus on fostering engagement recognition and professional growth.

• Participate in hiring processes candidate selection onboarding and performance management in collaboration with departmental leadership and HR partners.

• Ensure staff adherence to UI and departmental policies and promote a culture of safety accountability and service excellence.

• Support development and monitoring of departmental budgets staffing plans and resource allocations.

Occupational and Environmental Safety

• Assist in developing implementing and maintaining safety management systems that support workplace assessments hazard reporting documentation and communication.

• Support the Director and Occupational Safety Manager in ensuring safety training meets regulatory standards.

• Participate in hospital-wide oversight of occupational safety programs regulatory compliance hazard control and interpretation of applicable codes and standards.

• Review external inspection findings and support departmental compliance with safety and ergonomic standards.

Support for OffSite Clinics and Properties

• Collaborate with offsite UI Health Care facilities and UICC leadership on construction-related security planning and implementation.

• Partner with UICC leadership in managing behavioral safety concerns including support for Workplace Safety processes and Best Practice Alerts.

• Coordinate scheduling and oversight of alarm testing (mobile stationary and lockdown systems).

• Coordinate training for Run Hide Fight and maintain staff readiness for emergency response.

• Conduct and monitor Security Risk Assessments ensuring ongoing followup and accountability for recommended improvements.

• Oversee Key watcher programming key control processes and compliance with Internal Audit requirements.

Project Management

• Coordinate Safety and Security projects in collaboration with internal stakeholders and external partners.

• Establish timelines monitor progress track budgets and ensure successful completion of departmental initiatives.

• Work with technical security vendors to support installation configuration and maintenance of security systems including access control and digital video technologies.

Committee representation

• Represent the Department of Safety and Security on institutional committees related to hospital operations construction safety law enforcement coordination threat assessment athletics and other assigned areas.

Percent of Time: 100%

Location: Main Campus

Pay Grade: 5A
Highlights:

• Regular salaried position located in Iowa City Iowa
• Fringe benefit package including paid vacation; sick leave; health dental life and disability insurance options; and generous employer contributions into retirement plans
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