Service Coordinator Glen Burnie Senior Housing
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Job Location:
Glen Burnie, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Salary: $48000
Catholic Charities of Baltimore Senior Communities is currently seeking aService Coordinator who will educate and assist older adults in accessing resources and services to support Aging in Place in an affordable apartment setting. Regularly assesses residents and determines eligibility for benefits and services. The work schedule is Monday Friday 8:00 AM - 4:00 PM.
Catholic Charities Senior Communities develops and operates affordable supportive communities for older adults with a resolve to nurture a spirit of purpose wellness and harmony among both our residents and colleagues. We offer 24 locations in Anne Arundel Baltimore Garrett County and Harford Counties and Baltimore City.
JOB DUTIES & RESPONSIBILITIES:
- Develops a personalized comprehensive plan that addresses the specific needs of the individual ensuring they have access to the necessary services to improve their overall well-being.
- Initiates a network of strong collaborative relationships that enhances access to service supports community integration and improves overall outcome for the individuals served.
- Sustains increasing resident engagement strengthened social connections and enhanced self-advocacy contributing to improving well-being and a more supportive environment.
- Ensures a timely effective response that ensures the safety and well-being of residents while coordinating the necessary support and interventions to address immediate needs and long-term care plans.
- Facilitates positive communication in resident conflicts by ensuring all parties are heard and respected.
- Proactively assists residents of the surrounding community including caregivers family members colleagues and others by providing support as needed.
- Establishes a reliable and comprehensive record of all communications supporting continuity of care accountability and effective coordination of service.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE REQUIREMENTS:
- Bachelors degree
- Experience with social services delivery preferably with older adults and a working knowledge of local resources.
- An equivalent combination of education and experience may be considered.
REQUIRED SKILLS & ABILITIES:
- Exhibits effective communication skills including active listening ensuring clear and effective exchanges.
- Service-oriented consistently resolving customer or client concerns and grievances with professionalism.
- Models excellent organizational skills and meticulous attention to detail ensuring accuracy and efficiency.
- Demonstrates discretion and professionalism in all situations maintaining confidentiality and integrity.
- Displays exceptional planning and organizational skills ensuring tasks are executed efficiently.
- Possesses the ability to influence and engage staff fostering motivation and teamwork.
- Utilizes effective conflict resolution skills to address issues and maintain a positive work environment.
- Requires proficiency in using computer systems and software to perform job function including but not limited to basic Windows PC web browsing (i.e. Chrome Internet Explorer etc.) and Microsoft Outlook. Knowledge of other Microsoft Office applications such as Word Excel PowerPoint Teams and OneDrive is preferred.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
- No remote or hybrid work availability based on core and essential functions of the position.
- Adjusting or moving objects up to 50# in all directions which may include lifting carrying pushing pulling or repositioning items as necessary to perform job duties.
- Remaining in a stationary position which may involve standing or sitting for extended periods as required to complete tasks or duties associated with the role.
We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:
- Health/Dental/Vision
- Vacation/sick/holiday pay
- 403(b) Retirement Plan with a discretionary employer contribution
- Tuition Advancement
- Paid Parental Leave
Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety empowerment healing and self-care and that believes that every person has infinite worth and promise.
Catholic Charities is an equal opportunity employer
Required Experience:
Senior IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Mission Our dedication to Our Mission, Values, Vision and Commitments resonates in everything we do. Learn More Impact Understanding the impact our services have on individuals and community defines what we do and how we do it. Learn More Programs See the
