CRM Coordinator Hybrid (Las Vegas or Jersey City)

WE ARE CAESARS

At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them

• Our Mission: Create the Extraordinary
• Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
• Our Values: Blaze the Trail Together We Win All-In on Service

Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.

JOB SUMMARY

The Sportsbook CRM Coordinator is responsible for assisting the Caesars Sportsbook marketing strategy and CRM teams in executing the digital sportsbook customer communications plan. This position can be based in Las Vegas NV or Jersey City New Jersey.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Deploy and coordinate customer acquisition and retention messaging
• Coordinate pre-planned and live in-the-moment messaging to meet customer needs and business objectives
• Manage the day-to-day execution of messaging material to maintain quality assurance
• Validate all copy and graphic materials upon receipt
• Ensure all marketing and promotional materials are deployed accurately and in a timely manner to meet deadlines

WHAT YOU WILL NEED

• Bachelors Degree in Marketing or related field

• 1-2 years of applicable marketing experience

• Experience within the Sportsbook or Casino industry preferred but not required

• Computer literate; experience working with Microsoft Suite Adobe Salesforce Airship Optimove Wrike and other marketing products a plus

• Must be able to organize and maintain a wide variety of activities in a multi-tasking fast-paced environment

• Flexible schedule required to adhere to Sportsbook customer needs with ability to cover weeknight and weekend shifts as required

• Experience working in a regulated industry a plus but not required

• Minimum 21 years of age

• Ability to obtain and maintain any required Gaming Licenses.

OTHER REQUIREMENTS

• Excellent interpersonal communication team building and problem-solving skills are required
• Strong organizational skills and attention to detail
• Understanding of business acumen to troubleshoot and solve problems with guidance from supervisor
• Experience executing business plans with digital/marketing counterparts
• Ability to uphold the highest level of integrity in all situations and recognize standards required by a regulated business
• Track record of working against deadlines
• Attention to detail and prioritization of accuracy

COMPENSATION AND BENEFITS

The salary range for this position is $42950.30 - $88222.25 USD which is dependent on a several factors including relevant experience geography business needs and market demand. This role may offer the following benefits: medical vision and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role includes paid Personal Time Off and paid company holidays.

TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a persons race color creed religion national origin sex marital status disability status with regard to public assistance age sexual or affectional orientation gender identity familial status ancestry local human rights commission activity citizenship genetic information protected veteran or military status or any other protected class.