Senior Technical Product Manager

Here at Scout Motors were carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand its a legacy steeped in a culture of exploration caretaking and hard work.

The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasnt been around for a while electrifying it digitizing it and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play with vehicles that are equally at home at a camp site a job site or on a Tuesday commute.

At Scout Motors we empower our talented inclusive and entrepreneurial teams to innovate. What makes a Scout employee Someone who is a visionary and a leader who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If youre ready to drive change and make history apply now!

Overview

Join an iconic brand that is redefining the pick-up truck and rugged SUV marketplace. As Senior Technical Product Manager you will lead the execution of Scouts digital diagnostic and fault resolution ecosystem enabling seamless Rivian Volkswagen joint venture (RVT) tool integrations intuitive technician interfaces and intelligent vehicle health monitoring and analytics. This strategic and technical role bridges engineering product management and Aftersales business to deliver scalable solutions that improve diagnostic accuracy technician efficiency and service throughput.

What youll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Strategy

• Execute on the product vision strategy and roadmap for Scouts diagnostics and Vehicle Health platforms ensuring alignment with business goals and stakeholder needs across Aftersales Vehicle Engineering and RVT partners.

Diagnostics-Centric Problem Solving

• Solve operational challenges related to fault identification and resolution by enhancing diagnostic workflows guided fault-finding capabilities and technician tool usability.
• Integrate diagnostic systems with production and R&D platforms to enable seamless data exchange and maximize utilization.

Lead Product Development

• Lead the Product Development in defining and delivering the product development roadmap for integrated diagnostic solutions.
• Collaborate closely with cross-functional partners including Aftersales Business IT Engineering Volkswagen Group and RVT stakeholders to develop front-end tool interfaces.
• Develop an intelligent fault-guidance system that helps technicians accurately identify root causes and enables seamless connectivity to over-the-air updates.
• Ensure product requirements are clearly captured and translated into effective technology solutions while coordinating with RVT for backend integration.

Stakeholder Relationships

• Serve as a trusted advisor to internal and external partners translating requirements and integration needs into product requirements and scalable technology solutions that improve diagnostic performance and technician experience.

Operationalize Products

• Lead the rollout of diagnostic platforms and tools across Scout workshops and internal teams ensuring adoption training and performance monitoring across the network.
• Support deployment of Vehicle Health dashboards and proactive service alerts to improve technician readiness enable earlier fault detection and enhance service throughput.

Drive Technical Excellence

• Collaborate closely with software engineering to ensure scalable efficient and secure diagnostic solutions.
• Leverage expertise in system architecture APIs and data integration to support technical decisions across tool interfaces and guided workflows.

Measure Success

• Define KPIs and success metrics for diagnostic accuracy tool usability fault resolution speed and integration performance.
• Incorporate metrics that reflect the impact of vehicle health data on diagnostic precision and service efficiency.
• Use data and user feedback to drive product improvements that enhance diagnostic operations and service outcomes.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte NC Fremont CA or remotely within the United States.
• This role may be based out of theScout Motors corporate headquarters in Charlotte NC. This role may be remote to start but will transition to an in-office setting at the headquarters within 3-6 months of start date. This role is not eligible for remote work in New York City.
• The responsibilities of this role require 4-5 daysattendance in office with in-person meetings and events regularly.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the companyfrom time to time.

What youll bring

We expect all Scout employees to have integrity curiosity resourcefulness and strive to exhibit a positive attitude as well as a growth mindset. Youll be comfortable with change and flexible in a fast-paced high-growth environment. Youll take a collaborative approach to achieve ambitious goals. Heres what else youll bring:

• 8 years of product management experience with a strong emphasis on technical platforms and service tools.
• Proven success in building and launching diagnostic or service-related digital solutions.
• Automotive diagnostics or service operations experience strongly preferred.

Technical Expertise

• Strong understanding of system architecture APIs and cloud technologies.
• Experience with diagnostic platforms service tools or vehicle communication systems.

Skills

• Proficiency with Agile tools (Jira/Confluence) PRD authoring and discovery practices (user interviews service blueprints).
• Ability to create detailed technical requirement for software engineering partners.
• Highly analytical mindset with strong problem-solving capabilities.
• Excellent communication and stakeholder management; be able to align engineering operations business and field teams.
• Data-driven decision making; comfortable with dashboards SQL basics and experimentation.

Education

• Bachelors degree in Computer Science Engineering or related field.
• MBA or advanced technical degree preferred.
• Minimum of High School Diploma GED or equivalent required for all roles at Scout Motors Inc.

What youll gain

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting with an iconic brand at its foundation. In addition Scout provides competitive compensation and benefits to support your physical mental and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides select highlights:

• Competitive insurance including:
  • Medical dental vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement jury duty voting time or military leave

Pay Transparency

This is a full-time exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidates skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range $140000.00 - $170000.00

Initial California base salary range $154000 - $187000

Internal leveling code: IC8

Notice to applicants:

• Residing inSan Francisco:Pursuant to the San Francisco Fair Chance Ordinance Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing inLos Angeles:Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing inNew York City:This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer.Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status disability pregnancyor anyother characteristicsprotected by law.Scout Motors is committed to compliance with allapplicablefairemploymentpractice laws.If you require reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact