Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Training & development
The Contents Manager oversees the restoration inventory and return of customer belongings affected by fire water mold or other disasters. This role ensures that contents are handled with care documented accurately and restored to SERVPROs quality standards.
Key Responsibilities
Operations & Restoration
- Manage contents restoration projects from intake to final delivery
- Oversee inventory packing cleaning and storage of customer belongings
- Ensure quality control during cleaning and restoration processes
- Implement safety protocols and maintain a clean organized workspace
Team Leadership
- Supervise and train contents technicians in SERVPRO procedures
- Coordinate with production teams to ensure efficient job flow
- Schedule staff and assign tasks based on project needs
Customer Service
- Communicate with customers to explain processes and answer questions
- Respond to concerns and ensure customer satisfaction throughout the job
- Document job progress and updates in SERVPRO systems
Logistics & Documentation
- Use inventory software (e.g. Xactimate) to track items and generate reports
- Maintain accurate job files and restoration records
- Coordinate transportation and storage logistics for contents
Qualifications
- High school diploma or GED (required)
- Valid drivers license (required)
- 2 years of experience in restoration logistics or operations management
- IICRC certification (preferred)
- Strong organizational and communication skills
- Ability to lead teams and manage multiple projects
- Familiarity with productivity software and inventory systems
Compensation: $30000.00 - $60000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Benefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryTraining & developmentThe Contents Manager oversees the restoration inventory and return of customer belongings affected by fire water mold or other disasters. This role ensures that contents are handled with care documented a...
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Training & development
The Contents Manager oversees the restoration inventory and return of customer belongings affected by fire water mold or other disasters. This role ensures that contents are handled with care documented accurately and restored to SERVPROs quality standards.
Key Responsibilities
Operations & Restoration
- Manage contents restoration projects from intake to final delivery
- Oversee inventory packing cleaning and storage of customer belongings
- Ensure quality control during cleaning and restoration processes
- Implement safety protocols and maintain a clean organized workspace
Team Leadership
- Supervise and train contents technicians in SERVPRO procedures
- Coordinate with production teams to ensure efficient job flow
- Schedule staff and assign tasks based on project needs
Customer Service
- Communicate with customers to explain processes and answer questions
- Respond to concerns and ensure customer satisfaction throughout the job
- Document job progress and updates in SERVPRO systems
Logistics & Documentation
- Use inventory software (e.g. Xactimate) to track items and generate reports
- Maintain accurate job files and restoration records
- Coordinate transportation and storage logistics for contents
Qualifications
- High school diploma or GED (required)
- Valid drivers license (required)
- 2 years of experience in restoration logistics or operations management
- IICRC certification (preferred)
- Strong organizational and communication skills
- Ability to lead teams and manage multiple projects
- Familiarity with productivity software and inventory systems
Compensation: $30000.00 - $60000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
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