Business Support Officer Convening

Business Support Officer 9302 Permanent Contract 37 hours per week 25583 to 25989 per annum Grade D Bowthorpe Norwich

We are seeking to recruit a self-motivated proficient and enthusiastic individual to provide administrative support to our busy team within Childrens Services.

This is an office-based role.

You will be required to work closely as part of the Support Team and with the Operational Team. Effective operational support is a vital element to the success of Independent Statutory Service Assurance & Practice.

This post ensures a focused consistent operational support service to managers staff and clients.

You should be able to demonstrate the following skills:

• Excellent ICT skills including Excel Word and the ability to learn in-house database systems.
• Excellent telephone manner essential.
• Good organisational skills with the ability to work to tight deadlines.
• Excellent customer service skills with ability to deal with people at all levels.
• Ability to organise meetings and organise people to attend
• Work well within a team environment.
• Awareness of data protection and information management.

You will be part of a well-established supportive team and full training will be provided.

Before you apply we recommend reading the fullJob Description and Person Specificationto help you demonstrate you meet the criteria

For an informal discussion about this role please contact the Assistant Coordination & Support Manager Andrew Wrenn

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time part time remote and hybrid working dependant on your job role and business need.
• Financial benefits such as:
  • Norfolk Rewards our employee discounts programme which helps yousave money on almost anything from everyday groceries and clothes to holidays new technology gym membership trips to the cinema and days out.
  • ABlue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution life assurance death in service payments and dependants pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on ourTerms and Conditionshere.

Already a Norfolk County Council employee See and apply for internal and external vacancies inmyOracleusing your @ or @ email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 11 December 2025 at 23:55

All other applicants closing date: 18 December 2025 at 23:55