The Welfare Administrator will:

• Process reciprocal hours transfer requests received by affiliated locals on members behalf

• Run monthly queries to identify member record discrepancies eg. Double coverage

• Produce letters requested by members confirming benefit status eligibility and dependent information.

• Responds to enquiries from members employers and union representatives.

• Liaise with CCO office print daily delinquency report and investigate issues

• Log contribution reports received by mail

• Analyze and identify discrepancies with employer contributions

• Outstanding balance summaries and letters to employers

• An employee will be required to perform any other job-related duties required by the manager.
  

Key Contacts/Relationships External and Internal:

• Reports directly to Operations Manager.

• Communicates with and answers enquires from other departments.

• Deals directly with participating employers benefit plan members union representatives and staff.

To be successful as a Welfare Administrator with BPA you will need:

• Fluency in English and proficiency in Italian Portuguese or Spanish is preferred

• Minimum secondary school graduate post secondary education preferred.

• Exposure to office administration and clerical processes particularly related to data analysis and account reconciliation.

• PC proficient with strong knowledge of Microsoft Office (Excel and Word skills essential).

• Demonstrated mathematical aptitude.

• Excellent written and verbal communication abilities.

• Strong interpersonal and customer service skills

• Ability to multi-task work under pressure and meet deadlines.

• Knowledgeable on relevant Collective Agreement and associated benefit plan.

• Skill in performing detailed numerical computations.

• Ability to closely analyze and focus on detailed reporting and investigate discrepancies.

• Ability to organize and prioritize workload.

Whats in it for you:

• Learn by working alongside our experts

• Extended health care anddentalbenefits

• Aretirementsavings plan with company contributions

• A suite of Health & Wellness offerings

• Mental Health programs and support for you and your family

• Assistance for the completion of industry designations

• Competitive compensation

BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members businesses and trusts in the local communities in which they live and operate.