Senior Client Services Manager

West Yorkshire - UK

Yearly Salary: £ 28174 - 30804

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Senior Client Services Manager

Salary 28174 to 30804 per annum plus cash Health Plan and on-call shift payment of 14.30 per session

Permanent Full Time (37.5 hpw)

Batley West Yorkshire

We cant offer a CoS for this role

Home a place where you belong

You will join a welcoming and supportive group of colleagues dedicated to fostering a positive environment. Providing purposeful leadership at our Young Peoples Service in Batley you will motivate and support the team to help young people develop independent living skills as they transition from our service into their local community.

What youll do

Lead coach and inspire your team to deliver person-centred services measured through KPIs surveys and performance outcomes.
Act as Safeguarding Lead ensuring customer safety wellbeing and compliance with safeguarding standards.
Oversee health and safety checks risk assessments and accurate service records.
Manage contracts budgets and KPIs while building strong relationships with stakeholders and commissioners.
Balance operational delivery with flexibility managing your diary adapting hours to customer needs and providing paid on-call cover.
Use technology confidently for planning training record-keeping and team collaboration.

Why join us

This is more than a job; its your chance to make a real difference and grow as a leader in a workplace that truly care. Be part of one of the Uks top 10 Great Places to Work!

You have

Strong people skills to motivate support growth and challenge behaviours that dont align with organisational values.
A deep understanding of customer circumstances and a passion for advocacy.
Experience of managing supported or care environments; experience in housing management is desirable
Experience in people management including managing multiple services and/or managers.

Stronger together

We do our best work when were ourselves. Thats why inclusion wellbeing and our diversity networks help make Home Group a great place to work!

The practical bits

A vehicle insured for business use (mileage reimbursed).
Youll need an Enhanced DBS check done and we pay for that.

Whats in it for you

34 days leave pro-rated (including bank holidays and a me day)
Paid time off for volunteering
MatchingPension contributions (up to 7% with life assurance of 3x Basic Salary)
Save up to 1140 yearly with our health cash plan covering dental optical and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses

Find out more

Click APPLY NOW to see our Senior Client Services Manager job description find out about us for help to apply and for all our benefits. Roles can close early so dont wait.

For reasonable adjustments email

Required Experience:

Manager

Senior Client Services ManagerSalary 28174 to 30804 per annum plus cash Health Plan and on-call shift payment of 14.30 per sessionPermanent Full Time (37.5 hpw)Batley West YorkshireWe cant offer a CoS for this roleHome a place where you belongYou will join a welcoming and supportive group of colleag...

Senior Client Services Manager

Salary 28174 to 30804 per annum plus cash Health Plan and on-call shift payment of 14.30 per session

Permanent Full Time (37.5 hpw)

Batley West Yorkshire

We cant offer a CoS for this role

Home a place where you belong

What youll do

Lead coach and inspire your team to deliver person-centred services measured through KPIs surveys and performance outcomes.
Act as Safeguarding Lead ensuring customer safety wellbeing and compliance with safeguarding standards.
Oversee health and safety checks risk assessments and accurate service records.
Manage contracts budgets and KPIs while building strong relationships with stakeholders and commissioners.
Balance operational delivery with flexibility managing your diary adapting hours to customer needs and providing paid on-call cover.
Use technology confidently for planning training record-keeping and team collaboration.

Why join us

This is more than a job; its your chance to make a real difference and grow as a leader in a workplace that truly care. Be part of one of the Uks top 10 Great Places to Work!

You have

Strong people skills to motivate support growth and challenge behaviours that dont align with organisational values.
A deep understanding of customer circumstances and a passion for advocacy.
Experience of managing supported or care environments; experience in housing management is desirable
Experience in people management including managing multiple services and/or managers.

Stronger together

We do our best work when were ourselves. Thats why inclusion wellbeing and our diversity networks help make Home Group a great place to work!

The practical bits

A vehicle insured for business use (mileage reimbursed).
Youll need an Enhanced DBS check done and we pay for that.

Whats in it for you

34 days leave pro-rated (including bank holidays and a me day)
Paid time off for volunteering
MatchingPension contributions (up to 7% with life assurance of 3x Basic Salary)
Save up to 1140 yearly with our health cash plan covering dental optical and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses