Job Description
Manager Commercial Casualty Claims
Job Summary
Seeking a highly skilled and experienced Manager Commercial Casualty Claims to join a dynamic Commercial Claims department. This is a full-time exempt hybrid position. The ideal candidate will bring a strong background in commercial claims management leadership and process improvement to ensure quality outcomes and operational efficiency. This role offers an exciting opportunity to contribute to a growing organization with a strong commitment to employee development work-life balance and customer service excellence.
Compensation Package
- Salary Range: $100000 - $130000 (based on experience and education).
- Benefits:
- Medical Dental and Vision insurance.
- Company-paid life insurance.
- 401(k) plan with a generous 6% employer match.
- Employee Assistance Program (EAP).
Responsibilities
As the Manager of Commercial Casualty Claims you will:
- Maintain a quality assurance program for all casualty claims ensuring quality outcomes through collaboration and analysis.
- Provide technical guidance on complex and high-exposure claims.
- Oversee litigation strategy and settlement negotiations for casualty claims.
- Develop and refine claims handling processes to ensure regulatory compliance and operational efficiency.
- Review claims data and report business outcomes to claims leadership.
- Drive continuous improvement by identifying opportunities for enhancements in workflow processes and practices.
- Assist and observe on field inspections.
- Manage the development and daily operations of a team of adjusters and supervisors.
- Collaborate with senior leadership to align casualty claims strategy with company growth objectives.
- Track key performance indicators (KPIs) conduct file audits and improve claims outcomes.
- Promote excellent customer service and participate in public relations functions.
- Hire train and motivate claims professionals.
Qualifications/Requirements
The ideal candidate will possess the following qualifications:
- Bachelors degree in business or a related field.
- A minimum of seven years of experience in commercial claims with at least two years in a leadership or supervisory role (or an equivalent combination of education and experience).
- Advanced knowledge of General Liability and Auto coverage liability and injury claims including litigation management.
- Strong background in process improvement and data analysis.
- Proven ability to lead teams manage performance and drive results.
- Exceptional customer service communication presentation and training skills.
- Familiarity with core systems including data management.
#LI-RG1
Required Experience:
Manager
Job DescriptionManager Commercial Casualty ClaimsJob SummarySeeking a highly skilled and experienced Manager Commercial Casualty Claims to join a dynamic Commercial Claims department. This is a full-time exempt hybrid position. The ideal candidate will bring a strong background in commercial claims ...
Job Description
Manager Commercial Casualty Claims
Job Summary
Seeking a highly skilled and experienced Manager Commercial Casualty Claims to join a dynamic Commercial Claims department. This is a full-time exempt hybrid position. The ideal candidate will bring a strong background in commercial claims management leadership and process improvement to ensure quality outcomes and operational efficiency. This role offers an exciting opportunity to contribute to a growing organization with a strong commitment to employee development work-life balance and customer service excellence.
Compensation Package
- Salary Range: $100000 - $130000 (based on experience and education).
- Benefits:
- Medical Dental and Vision insurance.
- Company-paid life insurance.
- 401(k) plan with a generous 6% employer match.
- Employee Assistance Program (EAP).
Responsibilities
As the Manager of Commercial Casualty Claims you will:
- Maintain a quality assurance program for all casualty claims ensuring quality outcomes through collaboration and analysis.
- Provide technical guidance on complex and high-exposure claims.
- Oversee litigation strategy and settlement negotiations for casualty claims.
- Develop and refine claims handling processes to ensure regulatory compliance and operational efficiency.
- Review claims data and report business outcomes to claims leadership.
- Drive continuous improvement by identifying opportunities for enhancements in workflow processes and practices.
- Assist and observe on field inspections.
- Manage the development and daily operations of a team of adjusters and supervisors.
- Collaborate with senior leadership to align casualty claims strategy with company growth objectives.
- Track key performance indicators (KPIs) conduct file audits and improve claims outcomes.
- Promote excellent customer service and participate in public relations functions.
- Hire train and motivate claims professionals.
Qualifications/Requirements
The ideal candidate will possess the following qualifications:
- Bachelors degree in business or a related field.
- A minimum of seven years of experience in commercial claims with at least two years in a leadership or supervisory role (or an equivalent combination of education and experience).
- Advanced knowledge of General Liability and Auto coverage liability and injury claims including litigation management.
- Strong background in process improvement and data analysis.
- Proven ability to lead teams manage performance and drive results.
- Exceptional customer service communication presentation and training skills.
- Familiarity with core systems including data management.
#LI-RG1
Required Experience:
Manager
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